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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39022 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 39,020 reviews
  • Rated 5 out of 5 stars

    No problems using it with windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and works great with my new computer and windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bundled up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in a bundle when I purchased my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not read a review. I just talked to clerk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be doing what it is suppose to do for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the easy finding of each function. Excel option creates a whole toolbar instead of a drop down menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well: used all the applications of Microsoft office and they were quick and easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Desperate for help-No customer Service no Empathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 rating I would. I purchased the product and attempted to download it to my new Apple Laptop that I also purchased on the same day, without any success. It later told me my code had expired. I later went to Best Buy seeking some assistance and I was advised I had to pay $40 to get assistance on a product that was newly purchased and never used. I requested a manager sharing my desperation and my need for help because the customer service that I received from the techs was not helpful. The manager who happened to have the Geek Squad jacket on stated $40 fee is required for assistance and he could not waive it because it was a new purchase and never used. The lack of customer service and empathy was galling. I then requested a full refund which he processed speedily with no remorse that I just purchased a product that failed to download. I am total baffled by his total lack of customer service. He rather return the money in full rather than keep a customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works well. Can do everything. Great for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to use and access all programs to do everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got lucky and this was a great price and just what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR PROJECTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROGRAM FOR COMPUTER ESPECIALLY WHEN YOU PURCHASE IT AT FIRST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word, publisher, and more. Very useful for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased with HP laptop. Nice features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Microsoft 365 with the purchase of a new HP laptop. Just started using and so far like all the features. Nice to have the cloud backup options that allow seamless backup of data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very convenient and good having this on the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and you just update each year its a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quick and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came quick and works as expected. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The office 365 helps is great to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the office 365 product, it works great, Try it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to load on my MAC with step by step instructions. easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and i can use it on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best companion for a laptop. Great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is always a good fit for any small business

    I would recommend this to a friend