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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38574 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 38,573 reviews
  • Rated 5 out of 5 stars

    Makes work easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my home computer that had MS office apps and it's not transferable so I bought this. Makes work easy and I can actually install into my mobile devise too. Easy to set up and like the auto renew.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy setup and are enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it cause i needed it. Had a friend to apply to my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wATCH OUT FOR MICROSOFT IF u LIKE GOOGLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had, and used this same program for years and it worked fine. However I use Google as my internet, e-mail, and scheduling platform. when. 365 was installed , I had to keep re-choosing Google as my primary. MS Edge and Outlook would not delete or shut off. I had to return to the Geek Squad at the store, and a great Geek Fixed the problem. Still when I tried to link my I phone to my computer MS edge interfered a gain. PURE GREED FROM ms

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the start I told the agent that I was an old man and computer illiterate. The agent talked clearly, which is unusual these days, patient, understanding and made his suggestions and answers to my questions plain and simple for me to understand. He sounded like he really enjoyed his job and made me feel important. We need more like him these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and salesperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Sales person is Great! Two plans purchased very beneficial to include the geek squad. All should purchase the plans with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS ADD THIS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was very easy to install and works fine; I suggest getting this 1yr subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this Microsoft 365 Personal subscription. They gave me a discount since I purchased a new computer with protection plan. It was an upgrade to the one I had installed in my old PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some transitions are easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than some tweaks to shut off co-pilot and some new and annoying "helpful" hints, the transition between Windows 10 and Windows 11 versions of this software was relatively painless. A word to new transitioner to Windows 11: Microsoft "DROPPED" support of older music/sound (Think Dolby) so if your "music " or videos (nice pix- no sound) no longer play - Don't freak out, there is an fix. You'll have to look for it. Sigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best labtop i have bought, this year, i will highly recommend my friends to patronize this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than what I bargained for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to find out that not only could I use this subscription on my new Mac but I cajoled also use it on my new iMac at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . And it is life time use so hopefully there will not be any problems in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this as my old employer is no longer offering it to retirees. It was installed quickly by a competent Geek Squad associate and works perfect for me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Helps me with my daily use of Microsoft products, especially Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate his job and time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff understood what I need and helped me immediately. He knew his work and supported me with something else I needed that moment. I appreciate his job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software that allows you to work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software that will allow users to create many different documents. I wish we did not have to subscribe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently purchased a laptop from Best Buy and it has exceeded all my expectations. The speed and performance are outstanding, making it incredibly easy to work on various tasks. The battery life is impressive, allowing me to stay productive throughout the day without worrying about recharging. I highly recommend this laptop to anyone in need of a reliable and efficient device."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Live without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without this tool suite. It's indispensible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Easy to download and easy to use. No problem as long as you follow the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After researching, the best deal available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very excited about the trend toward leasing software and not receiving the back-up. That said, I did carefully investigate pricing and details on the purchase of 365 Personal for the first year. With a computer purchase through Best Buy (and other stores), Microsoft makes it available for $49, and it includes a generous round of products, including Word, PowerPoint, Outlook and Publisher. Excel, OneNote and Access are also included. I couldn't find a better price, so I have a year to test all the bells and whistles and then decide where to go from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product package. Easy to set up and no issues performing all software apps.

    I would recommend this to a friend