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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38574 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 38,573 reviews
  • Rated 5 out of 5 stars

    Perfect suite, perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect software suit for writers and household finances. Easy to download and use right out of the gate. Can’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product and easy to use the price is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well something the you for your work simple is that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. We did not have any problems in setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love 365. It is easy to use it has all the features I need to be productive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop works great. Perfect for work at-home work. Would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. Great for home, school and work. Functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this. Allows me ti use all the files I created before I bought the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to load. This subscription has a lot of features that will no doubt be useful in the future. Word contains several different templates - even resumes. Also included is 60 minutes a month of Skype, which comes in handy for people that use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. I’ve used it just a couple of times and does everything it’s supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to install it and it was so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! As a recent graduate of college, I use all of these applications every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Programs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Microsoft Office and getting this for my new computer was great. I mostly use Word since I write papers and have done more than 1 book. I have great confidence I can send my manuscripts to a publisher and the format will be easy for them to convert for book printing I also use Outlook for my email anll the time and excel for spreadsheets. I rarely use the other programs, however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Best Buy issue but disappointed that there is now a yearly fee to renee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use Excel and Word every day for my business needs. It's a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Easy to navigate. No issues when logging in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bad salperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great. It's the purchase that went sour. The salesperson told me to subscribe to the individual 365. I did so & when we went to buy another computer, the account was all screwed up. They said we should have never un subscribed to family 365. The switched us back to family. I have no idea now what I'm being charged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm not a fan of subscription-based services, the 365 subscription is the way to go if you often use and want to stay current with the functionality delivered in the software. Since the tools provided in the subscription are most often used in medium and large-sized corporate offices, it's a good way for me to have access to the same tools that are used while I search for my next employment opportunity (COVID-19 layoff). Read up on release notes to know what's being updated, and check it out for yourself. Those Excel formulas can vary in a number of ways!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are pleased with your purchase.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Windows is and always will be perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about windows! Its very easy to learn and once learned its truly amazing everything you can do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its MS Office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately you no longer own it, you only rent it ..

    I would recommend this to a friend