Customer Ratings & Reviews

This came as a promo for a year with my laptop, so far so good

Well worth the money. It's easy to use and very convenient.

Not much to say - how can you go wrong? Perfect for our use!

There are positives and negatives with Win 8.1. The only thing I dislike is having to subscribe annually for the product. I would prefer to have a hard copy of the program. One positive thing is a free upgrade that will be available when Win 10 arrives this summer. Any new product takes time learning but that is not a negative, just an understood fact.

Would rather have a one-time payment instead of an annual subscription

I use this product for my school projects and communication.

What can I say is Microsoft. I have never had a problem with them and thank to the Best Buy care package I don't have to pay as much to be able to use these gadgets.

So far I love it. So many things I can do with this software!

Awesome as always. No issues to speak of. It's a great product

Great product for all of your office needs; Easy to learn;

Very easy to use, helps my husband get all his college work done

Walter Talbot 2847079478 I have made three attempts to correct Best Buy’s mistake and nothing has changed. I have spoken to twelve different people who acknowledge the problem but tell me they cannot correct it and send me to someone else, yet nothing has changed. On August 22, 2020 at Marlborough MA store made we purchased BBY01-806288299782 for HP Envy laptop computer, Webroot Secure Anywhere and Microsoft 365 for one device. The Microsoft 365 for one device was to be applied to the HP Envy laptop computer only. Best Buy cancelled our existing subscription for Microsoft 365 for five devices which we had just renewed on August 9, 2020. According to my membership page the five device subscription does not exist, but the one device subscription appears to be covering all our devices. We need the one device subscription purchased on August 22, 2020 to be applied to the HP Envy laptop computer purchased that day. We need the five device subscription reinstated valid through August 9, 2021.

easy setup, works fantastic, everything that I need for job.

Love Microsoft 365 Personal for the work I do as an online English teacher.

Has everything I need for my home office. Slightly different layout than my old windows 10 system but easy to navigate with new features.

Microsoft always amazing software for personal and for business. Thank you Best Buy

I already had a subscription to Microsoft office, this came as a bonus to my product, so i really didn't need it. I ended up giving it away to a friend. Wish they could have just taken some money off my item instead of giving me stuff I didn't need, even when i told the clerk that I had a subscription already, he insisted that i have to get it.

Great servoce good for my laptop life.thank you microsoft.

Makes this tablet/laptop a true computer replacement for me.

Affordable Microsoft Office with all the programs you need!