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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 38,144 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product! It most definitely helps with assignments in nursing school. And I personally love to use the notebook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aways a great product when doing business. Now I'm a full Microsoft Guru. #bestdecision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed when I got my MacBook. It’s so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this has it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive package of apps that form the backbone of business in America

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have used it before; but now have I have it on my lap Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would one consider not buying this? Make your life easier and save loads of time. So much more user friendly! Easily installs on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product so far, i hate web based items most the time, but it is what it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Hate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is very important to me. 365 preserves Excel and other programs that I feel are essential. I don't mind the annual subscription, although I feel the cost is too high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never not have included or purchase separately 365. It enhances the functionality of any computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review for windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, love it, thank you best buy for this wonderful product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for busy people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had everything you need for budgeting lists PowerPoints etc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wouldnot do without having installed and activated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACCOOUNTANT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT MICROSOFT 365 IS PERFECT FOR DOING ANY WORD DOCUMENT AND ALSO FOR EXCEL. I USED THIS PRODUCT DAILY FOR FINANCE AND BUSINESS WORK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title entered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it now I have to keep typing because they want 50 characters. Love the laptop hate having to be required to use 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use Office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you use Office. Loads easy on all your machines an phones. The huge One Drive in the cloud helps have your files available to all your equipment, that's very nice. don't have to lay out a lot of money for each machine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal worth it with the 1TB OneDrive cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Smart Supportive Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you want to just 'not think' about it. That is the joy of Copilot in Microsoft 365. It feels like having a personal assistant who actually gets me. It helps with writing, organizing, and summarizing — all while keeping things simple and stress-free. Super intuitive, reliable, and makes work feel easier. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micsoft word

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the program. It is very I hoped it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of the software and its use. No problems thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought on sale, works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have the downloaded application on my desktop so i don't always have to connect to the internt browser tab. I appreciate that you can have a copy of microsoft programs, its good despite the trial subscription which is mandatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal software for my needs, accessible at an affordable cost, great.

    I would recommend this to a friend