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Customer reviews

Rating 4.5 out of 5 stars with 38265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 38,264 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service. He had me in and out within ten minutes with a new laptop for my son to start college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for a college student and a pc at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get the office 365 subscription. It meets all my needs - Word, Excel, Outlook, PowerPoint. I don't use Access at all. No issues activating and installing on my Surface device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love the touch screen quick no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me well,easy install. Thanks for your Great Customer Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need some help making sure I get the extra Microsoft 360 that I paid for when I bought the laptop applied to my subscription I already have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for all my productivity needs and easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good purchase for school! I have enjoyed it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed With MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a 20 year user of Office. I switched from WordPerfect in the mid 90s and have generally been a fan. Since I am a writer/teacher I primarily use Word but the other programs in office are employed as well. I have been able to do quite well without buying the newest version everytime MS wants to add to their bottom line by introducing a new "upgrade." The subscription model of Office 365 takes that option away and forces the user to buy what MS is selling just to provide a constant revenue stream to MS. Yes I can purchase the stand alone product but all of the support from MS seems to flow to Office 365. The long and the short of it is that I am test driving open office alternatives and I am very close to simply moving away from MS Office altogether.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would recommend to family members and others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I use it all the time with no problems. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Bundle with a Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Bundle with a Chromebook purchasing. Save mu bucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Easy to install. Only took a few min to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from multiple employees. They was very informative and answered all my questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why are we FORCED to just RENT Office products?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT like the fact that you can only "rent" office products from Microsoft! All I really wanted was WORD and EXCEL (and by the way, EXCEL is still problematic! I have contacted the Microsoft help team a couple times with no luck so far), but it appears that you can now only RENT their products - AND - you must rent the whole package! I do not use the other stuff so I feel that it is a WASTE OF MONEY! Unfortunalety, since Microsoft is a monopoly, I have no other choice since all of my documents are either WORD or EXCEL, so I am stuck over-paying for this software. But now, more painfully, I will have to keep paying over and over again, every year, for the same crappy software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I need it Tech Support a week after I installed th

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I 1st registered the product in ran like a dream. One week later I began to get era messages every time I use word. I had to call Microsoft and get them to resolve the problem. Now everything is OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great program made by Microsoft. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Microsoft office. I use it for all my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Word Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gets the job accomplished. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was awesome! Completely assisted me in getting what I wanted done

    I would recommend this to a friend