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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 38,270 reviews
  • Rated 5 out of 5 stars

    Great software package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deal offers a very economic way to get microsoft office on a computer and a tablet. The software has the basic tools necessary for home and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product i needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Geek squad in store was very helpful in getting me set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excel power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Excel often. A must have for us. Having Outlook, Word and PowerPoint helps too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program and overall bundle deal when you compare it to getting the monthly subscription or 12 month subscription. Highly reccomend for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely not problems with this software. Easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, the apps run very well and have a great update

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential but flawed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have built in tutorials and auto saving. You have to have it. If you're not already proficient, get ready to YouTube everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike having to renew something I've already paid for, but such is Windows/Microsoft these days. I use both Word and Excel for most of my office work, so it is a necessity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's just office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect, nothing more, nothing less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I had an old system Vista so 365 has really been wonderful upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro dependent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using microsoft. It enables me to do all my work in one place. Its coveient and affordable. Helps me gwt the job done. If you're looking to find affordable dependent features for your job. This is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a Lenovo Yoga laptop and added this software which includes Defender, Word, Excel and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good but not so cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little expensive but everything right now is crazy but i do need it to work and to keep important things and is easy to use if you know how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is good - lets me add, subtract, multiply and divide in a spreadsheet. Word is good - I can type documents in it. Not sure about the rest because I haven't used them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scammed by Best Buy salesperson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pressured and scammed into buying this by the Best Buy salesperson. I already had Microsoft 365, but they said if I bought this I would save $50, I'd get refunded on my other one for what was left. Completely untrue. I wasn't even able to download this one yet because my old Microsoft 365 is still current. Hopefully the code won't expire. I think the product itself is fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent product and easy installation .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MelissaS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a feature on it that checks your computer for viruses. You dont have to have 2 separate programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shakey Availability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a long time, sometimes over an hour, to get a person the telephone. Also, the information provided states 24 hr, 7 days per week. I have called and it stated it closed at 8Pm. Whats up????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and bestbuy made it easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so I can work from home and help get back my mental health back on track

    I would recommend this to a friend