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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 38,270 reviews
  • Rated 5 out of 5 stars

    Microsoft dropped ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a IT person to install never has problems with past upgrades. It took 3 returned times for the Geek squad to get it installed and working correctly. Should have had step by step instructions or a disc to do change over

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the typical Office experience, which I like. We got this free with the purchase of a computer and we will definitely be looking for a deal for the yearly subscription when it comes for renewal. No way am I spending $100 a year for Office. FYI if you are a student you can get a 4 year subscription for $80.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It a must have!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have if you need to open up any document through e-mail. I loved using word, excel and outlook. I haven't used Power point yet. I am starting to get use the OneNote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer, it brings me everything I need and is still a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my computer software. After buying Microsoft 365 everything seems to work normally - as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 get it it's the stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep forgetting to set my office 365 up for some reason I don't know why but I like it pretty good and then I get it free for 15 months of nothing better thank you that's fine you're awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful software for the price, build form letters & spreadsheets

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Talk to expert before buying; not a person asking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Teams to make calls and attend meeting. The sales person asked another person who knew Microsoft if this came with teams and was told yes, I am going to lunch when your done. This person took me to geek squad who that person installing also knew nothing about Microsoft. I get home, and this product has teams ; however you cannot make calls on this versions of teams. This maybe good for some people; however this is not what I need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product, it’s productive for every day use, our families is enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good subscription!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good subscription for a great product. I did not purchase directly from Microsoft because it was more expensive. Therefore, BestBuy came to the rescue with this great product at a very good price. Thank you BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital] voucher is a great trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the product, not the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilize Microsoft office often and like the features. It does just what I need. I don't like that it is now a subscription, so next time I will be buying the "lifetime" version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete and easy to use program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office was very easy to load onto my new iMac, and has been excellent for my part-time editing and proofreading work. No problems at all, and many helpful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micosoft office suite is the best product on the market for professional and personal computer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with a new laptop. This product is useful and easy to navigate. It is a must have addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package is good . I love the fact that it comes with an antvirus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free with the laptop I bought at Best Buy so I can't make the price argument, but overall it's great. The cloud back up option's nice, but I don't have good enough internet to use it often. I use the software for college and it has never failed me. I don't think you can go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 365 awesome deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a awesome deal it Was 49.95 for the deal and I truly enjoyed the experience and ease it takes to work with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All-In-One Easy Transaction

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the ease in having access to this software. Best Buy makes it super easy to tack this on to your purchase of a new computer. Automatic updates and all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 Personal subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was installed on my computer after I purchased a new hard drive when my 6 year old computer needed an upgrade. The service and expertise I received was so appreciated.

    I would recommend this to a friend