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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 38,270 reviews
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not any more happy than others about Microsoft going to subscription but this is a much needed software package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have a backup laptop for travel/work. Wanted to add Office for work and school. Love it, easier than manually installing the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price point

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé to use for going back to it’s perfect and got it for a good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if its activated, seems like i'm always being asked to upgrade it, very frustrating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about Office 365 is that you can get your documents anywhere and anytime. You can work on documents from a hotel or home or your office. It takes a little longer to open than regular Office 2016 but without much trouble you can collaborate and share documents with anyone else who has 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. I have been using older versions of office for years and has been great product.Got a good deal with purchase of laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful idea for software updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than purchase a whole new Microsoft Office, after a year the computer will provide me the option to update to the newest version MS Office package. Great idea and works well for me. Thank you Best Buy for such a great product and friendly and very helpful service. You guys are truly the best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful and fast service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service at Best Buy. Very helpful. TY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely needed this since I’m starting school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with all the Microsoft office programs I needed and was quick & easy to download to my PC. The Best Buy associate I purchased this from was extremely helpful in guiding me through the instructions over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using word that is what I use the most it is wonderful and it keeps my computer safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product I am very pleased with my computer and printed it had a very easy setup I just love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for student or non-student. Suits the needs of pro and casual users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft programs were so old, this has been a great learning experience. The touchscreen makes it so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JoAnne

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to open word items and now everything is beautiful!!!......Thank you so much---Microsoft 365..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was very easy to download and install. I like that it has all my most used software products in one program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Best Buy rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by staff; of course a wonderful yoga laptop too! Iwas from out of town so this was especially delightful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals Await

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for most every business out there. Hrlps get things organized and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have always before purchased microsoft office for each computer, usually at a cost of several hunderd dollars each. with the speed of change in technology our new computers will be completely outdated before that cost could be justified. "Leasing" office is a much more cost effective way to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than I used to know before adding the Microsoft apps

    I would recommend this to a friend