Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38272 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 38,271 reviews
  • Rated 5 out of 5 stars

    Microsoft apps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than I used to know before adding the Microsoft apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lil

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I really need a great steal.. Run out and get yours.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased HP Pavilion PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I encountered had to do with the transfer of data and programs from my old HP Envy PC to the new HP Pavilion PC. In particular the transfer of my Outlook system (emails, contacts, calendar, etc.) was very flawed and after spending several hours with two members of your Geek Squad their suggestion was to call Microsoft and see if they could help me. I'm still dealing with the consequences of that botched transfer. There were issues with other data such as all of my photos were transferred twice with a name suffix of ",old" appended to each file name. I had to carefully manually delete 20K+ duplicates to fix that problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GreatProduct

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service rendered. Will purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Career Goals365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and career opportunities. A must to have if you are trying to be successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Share with 5 devices!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can share with 5 devices. Perfect for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 personal programs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had time to really use it a lot but excited to try all the programs it has as soon as I can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and Versatile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been really useful working with the MS Office suite on my brand new Mac. Glad I got it before college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Operating System. No Longer Need A Computer. iPad A Beautiful Thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed. However, the price is high in general for the length time it offers. I miss the one time purchase packet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with microsoft products that I was familiar with at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LEARNING ITSLOWLY, NEW TOO IT,ƁUT YOU GUYS, AT GEEK SQUAD ARE HELPING!!! THANKS!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product great, install meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I needed. I found the installation confusing. I got it done but I’m very comfortable with computers. I can only imagine the phone call I’d get from my mother if she had to install the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two reasons why… 365 subscription!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the Personal plan, you get 1TB of space for one user, along with more space also offers tighter security in OneDrive, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good because the basics have not changed. The downer is how the data is stored. I don't like storing it in the cloud. I'm also having issues with finding "One Drive personal " items to upload to the web.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MicroOffice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even bothered installing it. I really don’t like Word—My Mac software & Mellel works much better and can import/export.doc & .docx files, as well as pdf & rtf files.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal to add MS Office to my new computer. As a Best Buy Total Tech member I received a nice discount on the purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my daughter that starts college in the fall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted. I love the touch screen. You don't have to find the cursor and click, just push with your finger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Single machine use only!?!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the program,, but it holds you up when only installs on one machine not per Owner.

    No, I would not recommend this to a friend