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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39022 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 39,020 reviews
  • Rated 4 out of 5 stars

    Useful software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the basic functional software but the yearly renewal is frustrating. The access to cloud storage is very useful if you have a laptop without a lot of storage. It seems to work fine if sometimes a little slow loading documents and files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really good if you're working with having to save alot of docs though I did have a bit of an issue redeeming the code for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot more than I realized!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having all the Office apps on all of my devices always up to date-- it's great and a lot better than I had thought. Thanks to the Geek Squad guy who suggested it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New office program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST with new pc. I like the different option plans you can chose from to suit your needs specifically. I do not like the fact there is a yearly charge but everything/everyone wants to make a buck these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ExcellentEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft-365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good program for what I needed for and use, but disappointed with the changes being made from here on out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot be installed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when I was on a business trip to North America, and when I tried to install it after returning to Japan, I couldn't install it because the region code was different.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase and delivery of 65” LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on LG 65” TV. Got free delivery and it was on time as promised and the delivery team was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a full time student Office 365 is a must have. It's super easy to set up & Microsoft customer supper is awesome.i have this for my MacBook Pro & sm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best package for a student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is what you’re looking for to save some money and use it with whatever device you want this is it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Copilot takes over, like it or not!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, having to spend far too much time doing basics because Copilot always wants to take over! Wish I could disable Copilot easily when I choose to bypass it. Still trying to figure out how to do that! Snipping tool, after days of trying, is still nonfunctional for me. It automatically goes to a task bar preventing just a basic capture of a desired screen section, and then Copilot makes it awkward to paste easily into WORD.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is good - lets me add, subtract, multiply and divide in a spreadsheet. Word is good - I can type documents in it. Not sure about the rest because I haven't used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Software ... Yea!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just an upgrade download from an older version of Office. Other than current procedures and navigation, it is similar to the older version (for my purposes).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased is fine, what lacked was customer service from geek squad. The desk was seriously understaffed. I found 6 employees standing around visiting with each other and a manager and when approached about maybe helping the long line of people at geek squad they scattered like flies. When I asked the young female manager if someone could help, she said no.. they were scheduled on the floor and couldn’t leave it to help out.. when asked if she could help, she gave the same runaround. When I asked for the name and best way to contact the store’s general manager I was told to call the stores main number and ask for them that way. When I asked her for the best time to reach them I was told, “I don’t know their schedule” in a rude tone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad product, but the price is high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be fair, this is my first foray with Office in about eight years. I've gotten by quite well with the free Open Office, but with the OneDrive and other added features, I'm was willing to give Office another chance. It's not a bad product at all, just might be a bit too high a price for me to pay every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Business Essential!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to transition to a personal computer or for a small business. Allowing to have multiple devices configured is a great added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just wish they had a permanent one. Don't like that I have to purchase or renew it every year! I used the product key to download the latest version with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used OFFICE for years, and this seems to function very well. I'm learning about all the things this does over the earlier versions I had used. Everything runs well with Windows 10. I'll see how the subscription works out as time goes by, but the idea of automatic upgrades seems pretty handy to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a necessity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i def need this for school, work and personal business matters. does suck we have to pay for this now i remember when it came free but its always a need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good to have. I use this both in my personal life and in business. I have been using the Microsoft office products for over twenty years.

    I would recommend this to a friend