Customer Ratings & Reviews

Mostly your standard Microsoft software, but formatting bullets and line items is still a pain. For example, numbering lines numerically, alphabetically or using roman numerals still gets wonky and frustrating when you hit enter or tab.

I wish they considered student discounts, but when bundled with my new laptop the deal for this with TotalTech was too good to pass up.

Love the Microsoft 365 and sales person was very helpful in helping me to set up. Would recommend this product

Great service from my Geek Squad rep who helped me install and gets a discount in just minutes!

Just what i needed , 365 is the future . Best buy is winning

The problem I encountered had to do with the transfer of data and programs from my old HP Envy PC to the new HP Pavilion PC. In particular the transfer of my Outlook system (emails, contacts, calendar, etc.) was very flawed and after spending several hours with two members of your Geek Squad their suggestion was to call Microsoft and see if they could help me. I'm still dealing with the consequences of that botched transfer. There were issues with other data such as all of my photos were transferred twice with a name suffix of ",old" appended to each file name. I had to carefully manually delete 20K+ duplicates to fix that problem.

Getting used to Microsoft 365 personally as I was used to older versions through employers

This is a great addition to my home computer system. I never have to worry about the quality of my software system.

Best buy services are great and they recommend me this package and it is good and easy to use

Works well for me well,easy install. Thanks for your Great Customer Service.

Microsoft offers many good programs. I use several of them reliably for my business

Great product, easy to install, reliable . good price

Microsoft always makes a good Office Suite. The only thing I don't like is now it's a subscription based system. I guess it was going to come down to that sooner or later. I guess they have to make money, thou I'm sure Microsoft isn't in the "poor house" by any means. But I love Microsoft Office.

Although I like using the Microsoft 365 Personal and through being a loyal Best Buy customer and having Total Tech I have a 15 month subscription. My issue is as much as you pay for the Microsoft 365, why you just can't have it indefinitely. Why do you have to keep purchasing it every year. There are a bunch of preloaded stuff on a computer that you will never use , but ever one needs to be able to use Microsoft 365

I enjoy using Microsoft 365 and glad I can even access my documents on my phone when I don't have my surface pro with me.

easy using this one its is just a little different from the using the other one I have on another computer.

Easy ordering service computer is what I needed for what I use it for

I'm satisfied buying this 365. It's worth that I can access MS Word, ppt etc. As a student this helps alot.

Great program and overall bundle deal when you compare it to getting the monthly subscription or 12 month subscription. Highly reccomend for students.

It’s the best laptop I ever had! It’s pretty versatile and it works great!