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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 38,272 reviews
  • Rated 5 out of 5 stars

    Office stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what it's supposed to be, I think everybody knows already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used EXCEL, WORD, etc. all my life and have been pleased with all the updates received as time goes on. Allows me to do everything I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft Office for years. This is a good product for all of my computer productivity needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working perfectly fine on my MAC. On my daily basis this pack is enough to Perform my tasks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscriptions are dumb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan that you have to pay for this as a subscription - seems like a rip off since it's literally a requirement to use for basic features of a laptop for anything work related.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We'll pass along your feedback about the subscription.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Instead of Best Buy should Shawn's Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what this is but shawn said get it so i did!! #shawnisthemanwithaplan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time getting use the Microsoft 365. With my age, it is hard for me to grasp things. I now am able to do just what I need to do on my computer, which is not much but I love how it looks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sena,

      Thank you for sharing your experience with Microsoft 365. If you ever need any tips or ideas on how to use this product, our team at Microsoft Support can help. Just go here for assistance: https://support.microsoft.com/en-us/microsoft-365

      Hope that helps,
      Chuck
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Easy to install., Apps availsble is what I need for my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing else comes close

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, nothing else comes close. If your looking for an office suite for all of your needs. This is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, in my opinion. There have been times when for one reason or another I did not have it installed or had no access to office and I missed it. I don't always need the program but when it's not available I always seem to have something important I wish I had it for! Glad I'm back up to date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to download! The steps were clear and it downloaded very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upgraded to the Home version to cover all pc's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike the new color scheme, which is really a NON color scheme... with not enough options or contrast for my taste. However, I purchased the individual setting and was able to upgrade to HOME with only a one time charge of $9.99 now all our PC's have the subscription for Office Suite on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and download was awesome too! Would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this upgrade to the computer system. It is Much better than the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand Secretary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is to use and the new look is great. Easy to navigate and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office on multiple machines

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have constant updates and available to use on multiple devices. Office is office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ótimo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Estou muito feliz com minha compra, o aplicativo é ótimo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am already acquainted with Microsoft Office. This is my first time subscribing to the digital product. It was a bit daunting at first but I'm getting used to the setup and access criteria

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have product for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine not having MS 365. Even though I don't use the suite of products as much as I used to when I was working, it's like best friends...they're there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to review a proven product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office has been a solid product for decades. I upgraded to a subscription based copy to upgrade to the latest version. It still is a solid program and I think the subscription pricing is fair, considering how much I use the program on a daily basis. No complaints.

    I would recommend this to a friend