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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39022 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 39,020 reviews
  • Rated 5 out of 5 stars

    Office. Buy it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365. What more is there to say. It is the leader of office software and it proves it time and time again. I love this suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. I just love this. So excited. Hooray. Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has almost fully functional Microsoft Office products. The exception is Outlook which doesn't have all of the functionality that you'd have if you were using an Exchange server. For instance, you can't set a time and date for a flagged e-mail message. Otherwise, I'd give it a five-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One time or one year?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says only one year? It should be a one-to e purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a great upgrade to your Microsoft Programming. Easy to install and easy to use like other Microsoft software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. I only gave 4 stars because it’s difficult to upgrade to family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys rock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and easy, staff was informative and knowledgeable with all my questions. Overall it was a very excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So relaxing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and now I'm ready to go!! Tech support took care of the setup. I sat back and relaxed while they did all the work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the newest version. A little disappointed I need to pay for it yearly. Hope it constantly updating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft dropped ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a IT person to install never has problems with past upgrades. It took 3 returned times for the Geek squad to get it installed and working correctly. Should have had step by step instructions or a disc to do change over

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rdl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Microsoft products and with the new subscription method it is very easy to keep it maintained and up to date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic 364

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is fine for basic needs. Wish the subscription didn't have to be renewed every year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After Only 2 Months MS Does Not Recognise 15TH SUB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! ordered in May 2024 a 15 month subscription and Microsoft is demanding I purchase another subscription though them directly to access W X and P, I cant use any of it on my Mac through the 15 month subscription I purchased via BestBuy. and this is also a problem I had with prior Mac when I purchased direct to Microsoft, same issues which is why when I purchased new. Mac I made sure to purchase a 25month subscription! it was good for maybe 1 month then no longer. WORSE mircsoft has NO OnLine and NO Phone customer service, those numbers and the site just drag you in circles and won't assist intelligently ! microsoft is horrible, needs competition. And best buy's customer service I'm now into 40 minutes waiting for someone to pick up and when they do it's been all heavy static. I'm furious

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mine was for 5 users!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a package upgrade when I bought my new desktop. An excellent value that the guy talked me into buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready, Set , Go with software at Best Buy !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed software for college at good price ! Was in stock at store and ready for quick start at college and needed at last minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this store, their equipment is very good quality and they offer very good customer service…Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ms words

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software for my works. I enjoyed doing my homework as well as some other stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very useful for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a special price as a combo for a laptop. so I saved $20. This is an essential tool for a student or anyone who is involved in presentations. school projects, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 15 month free subscription! I need this more than ever and will renew when the subscription is due to expire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a good option for these must haves! And I hope it’s easy to just get the updated versions the same way.

    I would recommend this to a friend