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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 38,620 reviews
  • Rated 4 out of 5 stars

    This software works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased in order to continue using MS365. Although this product works well I don't appreciate having to be locked into purchasing it over and over again. The software locks you out once your contract time is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Employees explained process in a way anyone cld understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a true blessing for me. I would recommend to anyone not looking to purchase a mega price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A person must have Office 365 on his or her desktop, notebook, or tablet to utilize Access, Excel, Power Point, Outlook, and Word. If not, then he or she is out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 Personal, has ALL of the the software that I need, such as Publisher and Access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365 is OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for many years and have been happy with it. Normally I have gotten the version with Publisher with it to for various newsletters that I do. I wasn't happy that this new version did not have it, but the price was right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's word, so use it for every document and paper I write for school and work. Easy to use, same great features you'd expect from word. Pretty necessary in society to have word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice enough product. I have to say that I'm not happy that I have to pay early I think it should be maybe every 2-5 years for renewing, as I don't need a change early. I would also like to have the military discount back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work on my mom’s computer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work and Best Buy would not take it back simply because I TRIED activating it on my moms desktop but it would not work!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install. Exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 days of Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this to stay updated with task I have to do for work. Invoice and spreadsheets

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the subscription feature. Should be able to buy the item and use it as long as you desire. If I want to upgrade with a better product then I could purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft software, since that is what I grew up using, and I like that I can use it on my Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure my only issue is that I need some training in all the features and use of the program. It is different from what I am used to so it takes me longer when I am trying to do something. That, I'm sure, is only due to user's lack of knowledge with this updated version of Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MicroSoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is a great addition to my software allowing me to work effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital] voucher is a great trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so what is there to say? The program has become a bit bloated over the years, and it sucks that you have to pay an annual fee to use it, but it's still the gold standard in word processing programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Michael, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Easy to install and works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have a backup laptop for travel/work. Wanted to add Office for work and school. Love it, easier than manually installing the products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscriptions are dumb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan that you have to pay for this as a subscription - seems like a rip off since it's literally a requirement to use for basic features of a laptop for anything work related.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We'll pass along your feedback about the subscription.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very computer friendly. I haven’t had any problems with it. I look forward to using it.

    I would recommend this to a friend