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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 38,272 reviews
  • Rated 4 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Industry-standard applications. They work. Good for Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and great price!! If you can get this product on Sale, that is way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's word, so use it for every document and paper I write for school and work. Easy to use, same great features you'd expect from word. Pretty necessary in society to have word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This software works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased in order to continue using MS365. Although this product works well I don't appreciate having to be locked into purchasing it over and over again. The software locks you out once your contract time is over.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365 is OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for many years and have been happy with it. Normally I have gotten the version with Publisher with it to for various newsletters that I do. I wasn't happy that this new version did not have it, but the price was right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what I needed for school and work I recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft products are so expensive and then find it we didn’t even need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Was able to open up older files and work on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely convenient to renew and buy this product. You can always have the docs saved on one device and open it in your outlook in multiple devises. LOVE IT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly fees should not exist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the standard so it's what you need to purchase. Don't like anything that has a monthly fee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mistakenly purchased this thinking it would give me more microsoft word features on my chromebook. It does but it is still not word on a regular computer. I like that it comes with 1Tb of online storage. However, I do not like that you have to pay an annual fee to keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot be without

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have school or your own business get Microsoft 360

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure my only issue is that I need some training in all the features and use of the program. It is different from what I am used to so it takes me longer when I am trying to do something. That, I'm sure, is only due to user's lack of knowledge with this updated version of Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, at the least, if one doesn't need or have the company version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outlook 365 is no good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook 365 is a real pain. The lack of a file button or some way to import data from prior outlooks is a real problem. I opted to go back to the Classic Outlook version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1 Lap Top.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, in stock. On line order was easy & pick up at store efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so what is there to say? The program has become a bit bloated over the years, and it sucks that you have to pay an annual fee to use it, but it's still the gold standard in word processing programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Michael, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has been well worth the purchase. I have no issues thus far. It serves my needs and thus I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product a lilttle expensive duhh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really usefull in college,lilttle expensive!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment for students

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can buy a year subscription, versus month-to-month or a six month subscription. Microsoft is a great investment, but many friends are turning to Google Docs, Slides, Sheets, etc. because it is free.

    I would recommend this to a friend