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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39022 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 39,020 reviews
  • Rated 4 out of 5 stars

    Help needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need some help making sure I get the extra Microsoft 360 that I paid for when I bought the laptop applied to my subscription I already have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience is a virture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to get use to my new computer but with the help of the Geek Squad staff and patience I am loving my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help installing but called the number on the card and they were very helpful. They got the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrades are not always welcome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is not my favorite platform. Cumbersome to work with and always trying to up-sell additional products. Better than Google but not great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful product. Cheaper when bundled. There is always a reason to use microsoft. Whether for home or business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessity for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the package with windows 11 and it was something that my wife need for some of the things she does for home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MicroOffice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even bothered installing it. I really don’t like Word—My Mac software & Mellel works much better and can import/export.doc & .docx files, as well as pdf & rtf files.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and a great product, of course i have been using Microsoft products for years but this was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 2007 for 10 yrs. I received this as a perk for purchasing a new PC. Love the added features. What a difference from the Office 2007. Definitely a must have for any new PC or OS running Windows. Personally I would of preferred the Office 2016 instead of the 365. Like I said, I was able to use Office 2007 for 10+ years just fine. So it is worth the $140 to own the Office product rather than renting it for a year! In all those years I only used Word, Excel, and PowerPoint anyways. If you use more of the Office features and want to stay up to date with the updates, 365 would be the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's word, so use it for every document and paper I write for school and work. Easy to use, same great features you'd expect from word. Pretty necessary in society to have word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure my only issue is that I need some training in all the features and use of the program. It is different from what I am used to so it takes me longer when I am trying to do something. That, I'm sure, is only due to user's lack of knowledge with this updated version of Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to review a proven product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office has been a solid product for decades. I upgraded to a subscription based copy to upgrade to the latest version. It still is a solid program and I think the subscription pricing is fair, considering how much I use the program on a daily basis. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product great, install meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I needed. I found the installation confusing. I got it done but I’m very comfortable with computers. I can only imagine the phone call I’d get from my mother if she had to install the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A person must have Office 365 on his or her desktop, notebook, or tablet to utilize Access, Excel, Power Point, Outlook, and Word. If not, then he or she is out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so what is there to say? The program has become a bit bloated over the years, and it sucks that you have to pay an annual fee to use it, but it's still the gold standard in word processing programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Michael, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Absolutely necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product ,without it you are excluded in most of the business community besides other benefits like email, agenda,contacts and all you need to stay in the loop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Susan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice computer. am enjoying it. I always like shopping at Best Buy. always get a lot of good help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for a new computer security system at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product that I got is for a discount while I was buying my laptop as a package. I am really enjoying this product which really need for my personal use and official use as well. Great product at great discount price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool for working across multiple platforms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products themselves work as expected, with the subscription you get full access to all of the programs and storage on One drive. I do wish that the subscription did more for the use of the programs on the tablet and the phone.

    I would recommend this to a friend