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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 38,272 reviews
  • Rated 5 out of 5 stars

    Buy it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend! It fits my needs very well!! Needed this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok so far........Still learning ...........lots of stuff to get to.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 - Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service was provided by Best Buy. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop Purchase and Configuration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the purchase I made, a Lenovo YOGA 7i, with the Geek Squad's handling of transferring the data from my old laptop and the loading of the latest software packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is What it Is!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what it is! This gives you access to the best and most common applications of their kind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - pro & con

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a product I need for my professional life. It seems to still be accepted/required as the primary mode for sharing information. That said, I really miss the home/student version that I purchased outright and did not need to pay for each year. I do not want to have ongoing updates that make me wonder what happened/changed! I feel I am being overcharged by paying annually for a version I do not prefer to the old one. Would really like the option of staying with the older, less expensive version. That is the version I would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Volunteer ministry coordinator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was knowledgeable and courteous. Helpful explanations and advice were offered. No-pressure sales tactics are appreciated. The overall process was seamless. Would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no real complaints thus far. The only thing that seems a little off is the battery life. Still have to do some testing on that to see how efficient it is. But other than that; the purchase has been as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice suite of applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to register and off you go. Word, PowerPoint - easy to use and adds for great way to manage email and create content for both personal and professional use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great producr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install on laptop and each of the products are easy to use. Also live OneDrive. Never have to worry about losing your work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Better Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked to learn that this does not come with computers anymore. However, it is a must and I personally like that I can access my documents anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had microsoft office with my apple and non apple products. I really enjoy the fact its a subcription, not cheap, but ifyou actively use it, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 Personal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't used it yet (I had an ongoing 365 membership - waiting for that to expire in order to activate this), but the sale was great so I took advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a good program. However I'm still working on figureing out all the uses. Takes me a little longer because I'm 83, but I'm working on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it was cheaper to get with my MacBook but of course annoyed that we have to subscribe to use this Sh**. But inevitable of course. Enjoy. but of course Microsoft is a handy and great tool to have your hands on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected per the clerks descripton in the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I can't rate until I get the product key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find my receipt and I need to install Microsoft 365. I need the product key. Is there anyway I can retrieve it from the Best Buy store where I purchased it from?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rhonda,

      We appreciate your review. We suggest you reach out to Best Buy for help recovering your product key.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What sure about how much i needed this until after I cancel and tried to send emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365subscrption

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a microsoft program fan. That said, why can't they just already installed in the desktop or laptop even if they are going to charge for the yearly subscription. Dumb to have to buy it separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win! Win! Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review was easy to do and rather fun ! Always love a chance to win some money and am feeling lucky!

    I would recommend this to a friend