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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39022 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 39,020 reviews
  • Rated 5 out of 5 stars

    MS works seamlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how easy it is for this to load in a new computer when you just know your user name and password. And because on One Drive, everything just loads on its own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on the laptop!! It was a fast process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything in one place

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a college student so this came out to be very handy. I can easily access files across all platforms when im not on my laptop which is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ole reliable… not much to say on this… as good as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time I installed new program in my newlaptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and very helpful to my work. The program was very cheap and the good installation time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this service thus far. My only worry is when subscription renewal is due....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickupmods365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good recommendation by your staff. They also gave me some pointers I should know about the product. I had the COVID when I bought the machine. They made some modifications so I could get in when I could. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very old school. Learing to use new software is difficult to say the least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suite works well for what I need. I may just purchase the full title without needed to renew as I don't need the cloud features and, let's be realistic, I think one can go a few years without an updated product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly ever use Office programs and Best Buy MADE me buy a subscription. What's worse is they don't integrate the subscription you buy in store with the trial you put your card information in for. So you'll wind up earning the associate some commission and get two year's worth of a program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lexicography

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Personal 15 month subscription is legendary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dealt with very quickly and great service from Erista, fabulous manner and kind. I’m 80 and she was patient and went over everything with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used EXCEL, WORD, etc. all my life and have been pleased with all the updates received as time goes on. Allows me to do everything I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, very fast and I like that it has worked on my MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft so just like you'd expect. Very glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in store. It was easy to set up and worked as expected. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfreind uses it bassicly every day it’s great for college and maybe even highschool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was super easy to download and start using. And I’m not at all tech savvy so if I can do it anyone can. Seamless and quick download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mistakenly purchased this thinking it would give me more microsoft word features on my chromebook. It does but it is still not word on a regular computer. I like that it comes with 1Tb of online storage. However, I do not like that you have to pay an annual fee to keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions to install this digital content was clearly provided in the email and the installation process was simple.

    I would recommend this to a friend