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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 38,281 reviews
  • Rated 5 out of 5 stars

    Very useful especially for a student like me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because it contains all the application needed for my school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    app downloads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This decision to buy the package of apps made putting it in so easy. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the Microsoft because my iPhone and iPad were for personal use only.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having spent the last several years without Office and using a knockoff version that was free, I was more than glad to pay for the legitimate version and eliminate all my issues. If you plan on using your computer for any kind of school or professional work this is a must own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad you can buy for 1 person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad there was a 1-user option for the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved having Microsoft to work with it, and havig it on my computer have been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is The best of all the previous Microsoft raleases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to bundle with the Lap.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential for use of the Lap. After some updates is ready to be used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A need subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome except the fact it needs to be purchased every year. But it is the price of having a good system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really it’s a Best Buy, good products, best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Download Copy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. It was easy to download and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of Microsoft Personal. The agent at Best Buy was very nice and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the Microsoft essentials in one package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Suite is an essential for any laptop in your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I have ben using notes but it is not compatible with many of my friends computers. So I purchased Microsoft 365.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to get set up and the Geek Squad were a bit baffled and indicated they had issue before with old outlook accounts. I had to have a friend help me. For some reason, it would not map to my Outlook 2007 account. We had to google it and it had something to do with one being on an Imap server and the other an Ipop server. It was a big headache and there is no way to contact microsoft for help. Good thing we were able to figure it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 365 personal at a discounted price with my new laptop. It’s been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharing issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to share from documents. I send but they are not received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 adds many options to your computer for letter writing and organizing. Easy to install and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LeeG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 satisfies all my requirements working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has always been good to use. I have used this in the past, no issues.

    I would recommend this to a friend