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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 38,281 reviews
  • Rated 5 out of 5 stars

    Laptop Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for laptop, just needed something to safely storm while not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office has always been solid and this is a way to ensure that we always have the latest update. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    also great product never can go wrong if you ask salesman what your looking for always give good advice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as we all know that Office is. Not a fan of having to pay for it every year or three. I wish it was one and done kind of purchase as my old laptop came with Office without having to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your one stop shop. Everything I need for one good price. Definitely worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to use with her new surface. I think it's great that this operates on that device. Which is really more of a praise for the surface than office. She uses the note more than anything and it's great that she can get what she does on the surface on her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say, it's Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, I purchased a new subscription. It has all of the features associated with Microsoft 365 including advanced security and a personal vault. You will need to renew the subscription within 12 months.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like the security that Microsoft 365 provides.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Never been dissatisfied or disappointed with Microsoft, hence why I am returning customer and I have and would always recommend to family and friends. Enough said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to continue using my word and excel files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once you get it installed. A little confusing for us senior citizens, hahaha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be good for everyone but the product performs great for the things I do. Word was a bit hard to work with but when you experment a few times it becomes easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and best way to buy this software suite. Annual license means you never have to be out of date as the software upgrades. Downloading made acquisition and installation a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product ever and buying it from best buy is so convenient especially because its digital

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that Microsoft Office is necessary just for various home office tasks. I am disappointed that this is now on a yearly subscription basis. I need it occasionally, but don't use it every day and this makes it more costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS PRODUCT IS A GREAT SOFTWARE FOR BEGINNERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great tool for me to manage my documents and create files great storage for my pictures and my videos, my music. I just love all the things I can do with the Microsoft 360,I just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost justified vs buying a full copy of software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time using 365 as I always purchased full business edition. if i use at least 5 years i will break even versus buying a full home edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has already paid itself off because the Geek squad helped me tremendously after I didn't realize the default drive, C., was tiny and I didn't change it to the huge, 1 T, D drive. Thank you guys!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office but don't like the fact that it sits on Microsoft's site. Then if the Internet is down my information can't be reached. We also don't know if Microsoft will charge for storing data at some point in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jerry, Office 365 can be used online or offline as it is installed on your PC just like tradional Office. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got this software. I am now able to use all my Microsoft programs and I can also download it to my phone and other computers in my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft 365 extensively for word processing and spreadsheets. I find this product very helpful and I am quite familiar with it.

    I would recommend this to a friend