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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39023 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 39,021 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be good for everyone but the product performs great for the things I do. Word was a bit hard to work with but when you experment a few times it becomes easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am already acquainted with Microsoft Office. This is my first time subscribing to the digital product. It was a bit daunting at first but I'm getting used to the setup and access criteria

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office but don't like the fact that it sits on Microsoft's site. Then if the Internet is down my information can't be reached. We also don't know if Microsoft will charge for storing data at some point in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jerry, Office 365 can be used online or offline as it is installed on your PC just like tradional Office. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Microsoft Masterfully Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this and that it was set-up form me! Now I am the virtual Goddess creating masterful PowerPoint documents, spreadsheets-not only for me but also for a few educators

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has an auto renewal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband found a cheaper subscription on Groupon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will get used a lot during my daughter's college career

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft all the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful office suite. Microsoft is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal minimizes confusion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate. Gives you access on up to 5 personal devices logged into your Microsoft account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it was cheaper to get with my MacBook but of course annoyed that we have to subscribe to use this Sh**. But inevitable of course. Enjoy. but of course Microsoft is a handy and great tool to have your hands on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is difficult to use. Too complicated due to me being 81 years old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was please with my previous MS Office Suites but when I purchased my new laptop it didn't come with a disc insert so I was forced to purchase this annual subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Way of Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a lot of chat help, I like excel and word, but need help setting all this stuff up, time consuming, not as young as you young techs. But I won't give up, I will get through this new way of living.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no real complaints thus far. The only thing that seems a little off is the battery life. Still have to do some testing on that to see how efficient it is. But other than that; the purchase has been as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is good product i purchase from Best buy. My experience is i love the power point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I can't rate until I get the product key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find my receipt and I need to install Microsoft 365. I need the product key. Is there anyway I can retrieve it from the Best Buy store where I purchased it from?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rhonda,

      We appreciate your review. We suggest you reach out to Best Buy for help recovering your product key.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the one year. I don't like automatic renewal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a techie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a learning process for me as I've only recently used the 2013 version. So far I'm figuring it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper cool laptop with high processing speed !!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I like using the Microsoft 365 Personal and through being a loyal Best Buy customer and having Total Tech I have a 15 month subscription. My issue is as much as you pay for the Microsoft 365, why you just can't have it indefinitely. Why do you have to keep purchasing it every year. There are a bunch of preloaded stuff on a computer that you will never use , but ever one needs to be able to use Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Microsoft 365 software installed on our new desktop to be up to date for school and personal use.

    I would recommend this to a friend