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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 38,285 reviews
  • Rated 5 out of 5 stars

    Better than buying online!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of buying this product online and was charged monthly way after I cancelled my subscription! Buying this product from Best Buy was the better and CHEAPER option! The price I bought it for at Best Buy compared to my online purchase was a bargain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed to be given a good deal on these essential programs! Gone are the days that you had to purchase each one seperately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my needs for my home computer and what I am expecting to do on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students I’m glad I bought it ! My boyfriend talked me into it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not upgraded my Microsoft office in years. The new version has several upgrades like autosave that is really nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One Drive is an A-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like data going to One Drive as a backup feature. I prefer to backup my data myself!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT APPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of apps and necessary for well balanced computer usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believed that it was a useful tool as I have helped update my mother system into working order with programs/applications that she can use to her heart’s content

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a laptop. It's frustrating that you have to buy a subscription for this software. It's just another way Microsoft ensures ongoing revenues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for the best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the perfect product for an independent contractor such as myself, and the auto-renew program and 3-free month offer is the best way to manage the subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office with a lot new options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s completely great no any distractions I do recommend anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I do wish the sales person explained the two options more thoroughly so I understood what my options were and what is best for me me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Patty,

      It sounds like you picked the right product for you! We're glad that 365 Personal is working for you.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Online Cloud is a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I upgraded to Office 365, I realized quickly how great the 1TB of online storage was to be able to share files between all my computers, including Mac & Windows, home and work. Makes life so much easier and I don't think I'll ever need to use another thumb drive again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, pretty good systems. Some updates to Word would be nice, but I still find them all user-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girlfriend as an extra for her birthday gift and she loved !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and personal. I wasn’t sure if it would work great on my iPad, but it sure did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good and thanks to the Geek Squad it was installed on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase - Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully enjoy my Microsoft 365 suite! The young man who sold it to me showed expertise as he installed my software and he treated me with respect and kindness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First dive into 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time to use Office 365. I wasn't sure how it would work since it is a subscription service. So far I've liked it. I've only had one issue where it wouldn't work correctly. I don't remember what the error message was, but the next time I used it, it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft personal is easy to use and a very helpful too in both my school and work usage

    I would recommend this to a friend