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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38287 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 697 Showing 13,921-13,940 of 38,286 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft personal is easy to use and a very helpful too in both my school and work usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for our personal and business. My experience has been amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Word and Excel on my new PC, and this is the package that came with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use Word and Excel. I really like the auto save so I don’t have to be constantly saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is top notch - I use daily. It is very user friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use office card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simple to use. Buy it at the store and register it online. Get awesome features. You can cancel anytime of you don’t like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed tools at a decent price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed tools at a decent price. Try to catch it on sale if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for work! My wife and I knew it was an amazing deal from the start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Mac users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and easy to set up. I've had no problems saving/opening projects I've saved while using my Mac when I continue a project on a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such an easy process. Thanks so much best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as it helps me to store emails in different categories and also to maintain my office. the geeks installed it at the store which was also a relief as I was not sure what to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simplicity Can be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually went from Microsoft Word 2003 to this version. Quite a jump. I'm a writer and for me the old version was quite adequate for composing just not for other technology interface. Perhaps if you were changing from a more recent version of Word to this one it would be easier; but I found this version to be particularly difficult to navigate with too many non essential options mixed in and not clearly demarcated from the basic tools. I found I had to do a great deal of trial and error to just find the basics for writing and this was time consuming and frustrating. Sometimes Microsoft makes changes that are very difficult to use. This is one example. BTW, I went from XP Home OS to 8.1. I found this similarly making unnecessary hard to navigate changes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an older version of MS Office for home use. This is an updated rpoduct I had added to my new desktop and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't do without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is a must for any non-apple computer. Can't live without it. I like the annual subscriptions where you get what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some work done by the Geek Squad. Jeff was very knowledgeable and knew exactly what I needed. He recommended a better option for me. The work was done much sooner than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former Apple user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to the Windows software. I haven’t mastered all that it has to offer but give me a little time —LOL!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I had expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have a lot of expectations for the laptop version of the program, but once I got it installed, it was actually pretty effective for linking to videos. Normally I have a major issue with it, but the linking function is more robust than in previous Powerpoint versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every office product you could need for college or high school! The low price was an added benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product a lot while going to college. I've seen the improvements on some of the applications. Word and presentation apps was really helpful. Everything about Microsoft 365 is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was in need of a suite of programs for my new computer, Best Buy came through with the best! And it was easy to select with their eye level displays leading me to the right one for the job.

    I would recommend this to a friend