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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39023 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 699 Showing 13,961-13,980 of 39,021 reviews
  • Rated 5 out of 5 stars

    Great investment and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have for school and work purposes for a great price...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Already had the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly - I felt that I had to buy it however my old one was transferred from my old laptop to the new one and when I asked about it, it sounded like I was stuck with it and no refund was offered, I can't use it so it was just a waste of money. I actually tried to install it but my laptop said I already had the product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought along with a laptop in BestBuy. It was a quick n Easy purchase experience. The product comes with a product key to be entered while completing the laptop setup and you are all set!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time i have purchased a Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the good old days when this stuff came with the computer for free. However since that is no longer the case I decided to try this one. So far I like it. I have not used it a lot but the program has some great possibilities. I look forward to playing around with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Mac users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and easy to set up. I've had no problems saving/opening projects I've saved while using my Mac when I continue a project on a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul from the Geek Squas loaded and guided me through the installation process. His experience is invaluable to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has already paid itself off because the Geek squad helped me tremendously after I didn't realize the default drive, C., was tiny and I didn't change it to the huge, 1 T, D drive. Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a five star rating if you use it. I personally never used it other than to store and it filled quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uploaded this on our iMac so I can use it in addition to my work laptop and can transfer files between

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple to download. I like that Best Buy sent me a reminder email to install the software as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the email version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of getting this version redeemed is something of a process that may be daunting to some. I eventually got it figured out and I’m sure my internet dropping it was a factor. It took me upwards of an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a must-have for both work and personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted. I love the touch screen. You don't have to find the cursor and click, just push with your finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty that was easily purchased for laptop. This is my granddaughter’s item, so we knew we would need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever. You can never regret. It is excellent and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what it is, and available when I needed it. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 Personal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't used it yet (I had an ongoing 365 membership - waiting for that to expire in order to activate this), but the sale was great so I took advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for what I required, I understand it was a good offer, I recommend consumers purchase one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working fine but needs to be more interactive and user friendly. At times it's quite confusing to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is a must, but ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a must have, 365 gives you all of it ! Only Con is that you use to get this with your computer purchases, now it’s extra $$$ and annual... that’s not right ! But the programs are great.

    I would recommend this to a friend