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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38290 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 38,289 reviews
  • Rated 4 out of 5 stars

    New desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this product vs other big box retail stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a hard time installing this on another pc. The other pc , I'm having a hard time with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Try it before you buy it Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with the laptop purchase. Sad that it's just a 1 year subscription instead of the actual program which is unnecessarily expensive. I'll have to start saving order to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 person) (15-month subscription The software was super easy to install and was ready to be utilized right away. Good enough for one person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always improving

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I hadn't had this I would have been stuck when my phone sim swap occured. Luckily, it included skype minutes and a headphone set was $9.99.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. Service in store was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have 5/5. If you have any kids you will want this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great for college needs as most professors use this program for assignments/documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for business or home users. The price is a steal for the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have when away from your computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this when I purchased a new computer and got lucky to find it included a free $30 gift card. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    essential for all professional workers. The 365 is nice because it syncs to all your windows devices logged in with your windows account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful, especially if you use any of the Microsoft apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Word Is Word, Best Buy Was Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean Word is Word, but I really dislike having to subscribe to it. BestBuy was great in communicating and the price was reasonable though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productive Document Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not always a fan of subscriptions but it is convenient to get the latest version of each application in the suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office for college and work. Since I have a macbook I wasn't sure if I would be able to use this but it works perfectly. Reasonably priced too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to add Mircosoft to my purchase and the product has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for every laptop. The ease of use & installation make it z best bet for all things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps with all my word features as described in the productive. Highly effective and of good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The convenience justifies the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really got tired of using free spreadsheet editors that wouldn't always do what I wanted so I decided that the personal edition had a price point that I could swallow.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you found the solution you were looking for in your new Microsoft 365 Personal subscription! Having the right tool for the job is half the battle, and we couldn't be happier you've seen the value in your new suite. We're happy you are pleased with your purchase! Thank you for sharing your experience with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    JUST ME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to see longer subscription periods and less expense.

    I would recommend this to a friend