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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 38,288 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a simple laptop to use for small business purposes. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365 PERSONAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this because I utilize Microsoft word a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a glitch, good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, when I installed it, Word wouldn't work correctly - it's like my computer wasn't recognizing it, although Excel, etc was working fine. I called the helpdesk, and the gentleman I talked to got me up and going quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for the money and use! Glad i made the choise with a little prompting!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an old laptop and like it. It was convenient to get at Best Buy at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and all the products I bought from the store this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this is web based, that way it is updated and upgraded regularly. It also means I can use it on any of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, because I need to learn how, but it was on my computer when I started it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extras not available on earlier versions-Still getting used to it but excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned up and updated my laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in person. Unfortunately, I have been unable to contact anyone by phone, as was the case before, to make an appointment again so I will just come in without an appointment,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is user friendly and convenient for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed to do small tasks with low cost and minimal effort. Easy installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely not electronic smart person but surprisingly Windows 10 is pretty easy to use and it was easy to set up simple step by step directions and I'm learning pretty much as I go you might as well stay with the times and do the update I was unsure of the year by year plan however the sales person explained the benefits to having a year to year plan and if the laptop goes bad you could at least transfer the Windows 10 Dover which saves you a whole bunch of money for down the road well worth the investment if you're going to do any kind of General operations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use basic components but find some of the jargon confusing during set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and since it is the product of choice on the job, this makes working from the office or home very simple using the same applications. Help features are just that - very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OFFICE 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MS Office purchase offers me 18 month extension on my Current software license

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365. Always used desktop version of Office before. Now I can have my budget and other spreadsheets wherever I am as long as I have my little 11" HP with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase. I will purchase again from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad always right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not always like these type of software subscriptions services. But Geek Squad says I gotta, so I do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cathy's Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Microsoft on a daily basis and it makes my life so much easier!

    I would recommend this to a friend