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Customer reviews

Rating 4.5 out of 5 stars with 38611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 38,615 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. I enjoy the item. Service was good. I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard MS Office, but subscription service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offers you what you would typically expect of your MS Office product. I sometimes do not have connectivity, out of choice... which can limit my ability to use the product to its fullest. Also, I'm not much of a fan of the subscription process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this...I wasn't sure if I wanted to go with Microsoft 365 or just purchase the software, but so far it is making sense to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rating software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me. I think its ridiculous to have a minimum of 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extras not available on earlier versions-Still getting used to it but excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Outlook 365 problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been on the phone 6 times with Microsoft for an issue with Outlook 365. They can’t find a resolution and the call keeps disconnecting. Now I can not longer get in touch with them because of the limitations on call backs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new product for Brock to learn to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have just started to set this item up and I'm getting to know how to use this product, I like all the items that come with 365 that can be used in the coming year,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my iPad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my iPad Pro as my laptop. This is a must. Works great. Flawless. I love it and will continue to pay the yearly subscription!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such an easy process. Thanks so much best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office 360 is a great program. Was able to review all of my old documents and the new update is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful. I wish that it was automatically on the computer but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly how you expected it to. Safe to purchase from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for Microsoft. Gat as an add on for purchasing lab top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very user friendly. I'm glad we got it. I use it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Everything was extremely easy to install and I would recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Versions are limited on ChromeOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have done my research, Microsoft Office is very limited on ChromeOS. Plus requires annual subscription instead of one time purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is highly recommended. It is dependable. It is worry-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with the purchase of our new lap top. This package includes everything my wife and I needed on our new laptop to take care of the tasks that we needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought when I went to Office 365 that everything would be cloud based. I was disappointed that the email is NOT. You can access your email on multiple devices, however, it does not remain on the cloud like Microsoft Exchange. Office still does not do well with importing Google calendars. I've been waiting patiently for years for Microsoft to catch up and stop fighting with Google so that importing calendars and events would be easy and accessible from anywhere. Well, now I just give up and say Hello GOOGLE! I'm DONE waiting for outlook. I've tried and I give up. The other new additions to Office 365, like one note, are nice but don't make up for the abject failure that is Outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that you have to have a subscription to this now but it works. It is nice to have portability to sign in and have access to all the products no matter where you're at.

    I would recommend this to a friend