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Customer reviews

Rating 4.5 out of 5 stars with 38295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 38,294 reviews
  • Rated 4 out of 5 stars

    Interesting new options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little time/use to get used to the new look of Office 365, I plan to buy a users manual to help me navigate the new options. One problem is that the documents do not open as fast as they did in MS Office 2007.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. Just a normal suscription…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Microsoft software then you have to get a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience with purchasing my new laptop and software was phenomenal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy big screen and Windows 10; 10-key pad bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the all-in one set-up; it saves space and wiring nests. Windows 10 is fairly easy to navigate, but I would have liked SOME written documentation; all on-line is a little inconvenient. I didn't carefully inspect the keyboard or might not have purchased; smashing the spacing must have saved HP some money, but it's an awkward set-up for those who have used 10-key and the navigational arrows by touch in the past. Would have preferred a wired keyboard and mouse as well; don't like wasting batteries that are not convenient to recycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I became familiar with the software it was easy and helpful for my needs. Microsoft never fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my new computer. Great deal with the extra 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent service. I absolutely love my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish didn’t have to buy this every year. Lol. Thanks for a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bundle purchase saved 150 dollars bu buying with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is a Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad downloaded 365. I couldn’t operate my programs without 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is verh helpful especially im a student i used Microsoft a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love to work with microsoft 365. this makes my work perfect .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is different from windows vista

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had vista on my other laptop and it does not transfer very easy over to windows 8.1 very easy. It is easy to use, I just have not gotten my old stuff from my old computer to the new computer. Have decided to just start new and go from there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the same as it always is. All kids of stuff that is don’t know how to use. Just not so user friendly as it should be in 2022.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a package along with a new Toshiba laptop. The price was good and you have plenty of useful programs in their newest versions for a year, which seems pretty good for me as an student. The only weakness I found in it was the installation process. An error message kept popping up and I couldn't solve it on my own. However, Microsoft's costumer technical support basically did it for me in less than ten minutes. So yes, I strongly recommend it If you do not use it for work. If you do maybe a year's length wouldn't be the most appropriate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Worth the price and good tech support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Newbe on 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started 11 so I am a bit confused at times.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Code provided was legit, but download failed,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I love Excel and Word. I have had them on all my devices for years. However, using the code provided resulted in the download not working. An error code appeared which basically said some components were out of date, ON A NEW LAPTOP! I talkeed with Microsoft chat who then passed me off to a technician. The phone call ended up with him telling me every single device was infected with a trojan virus. Even my iPhones and iPads. When I saw the scan saying all devices were at "RIKS", Notice the spelling. I figured I better end this call because quite simply I think technician was full of crap. He said I would never be able to install Excel or Word on the new PC. I disproved that immediately by downloading them from the Apple Store and installing with no problem. I canceled the subscription and received. a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides all the capabilities and tools I need to meet my personal needs.

    I would recommend this to a friend