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Customer reviews

Rating 4.5 out of 5 stars with 38296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 38,295 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combo for word users and professionals. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software package

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to renew the software with a helpful reminder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft tool is very necessary now a day for any age person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you'd expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you'd expect but I wish it was standard on laptops now and not a yearly subscription. It's crazy that we have to buy it every year, but at least it is there if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite satisfied with the purchase gick squad helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Isidro chavez

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. Very inexpensive and the quality is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Using the software a little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the software a lot since I installed it, but love having it available when I need it. I've used MS Word extensively in the past so I'm familiar with its functions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello lelady, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 2 out of 5 stars

    Missing explanation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know about the subscription, I was expecting the 1 time pay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those products that are essential to have to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms 365 COMMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to get the most updated version of MS 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was acquired as part of new Desktop purchase. Great package offering great flexibility for users of varying skill sets and /or needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful Geek Squad folks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my hard drive recovered. They took info and shipped it off to a forensic recovery place in S.C. I think. When I got it back, the files were not readable even though it seems they are there. What was not explained is that while files are recovered, they don't recover the accompanying file name. I just get a short string of numbers. There is no way I can use files without a filename and file extension. The tasks of trying to recall what photo taken where even if it opens would be impossible. I have 91,000 files and photos. That was a total surprise. When the recovered files came back, I asked the Geek Squad guy to open it. He tried several methods but could not open any of the few files that were there (way less than the 91,000 that should have been there). So he gave me the phone and dialed the recovery place but the phone menu burped me out several times. He disappeared and came back with authorization to return my fees. I did appreciate that. I am bereft without my files and will have one devil of a time replacing photos. The loss of files is a huge loss but my own fault for not backing it up properly. Was hoping for miracles. I still would recommend Geek Squad with reservations about recover files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was a good buy........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me almost a week to get it to down load. Read many reviews and a lot of people have the same problem. When it finally does upload...... it was a great fit for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation. Emailed product key right away and can be downloaded in up to 5 different personal devices with the same account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Application for so many tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has Outlook (Windows e-mail with features such as Sharepoint), One Drive (photo app), Word (writing, drawing, webpage conversion etc.), Excel ( spreadsheet, calculations), PowerPoint ( for Presentations and Instructional use), One Note (for Notes, Reminders), Skype (VoIP) , Publisher, Access (database) and much more. There is lot to learn about Office 365. But for my purpose of writing, using pen or touch or voice ; it is great & perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price!!!!!!!!!!!!!!!’nnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect product ofr home office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect product to use for home office instlled veru fast services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you everything you need, especially to get through college with. It’s a great resource for writing papers creating powerpoints and other tools to help you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ashley,

      Thanks for sharing your review. We're glad to hear that you are finding Microsoft 365 Personal to be a great resource.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to the Best Buy Geeks for their recommendation of this product and installing it for us..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since starting my first year of college. This is my first time using Microsoft because in high school thirty use google document . I’m still getting use to the program there’s nothing much different just more feautures, but the google doc is free to use , but somtimes the school requires you to use Microsoft . The school have their own subscription, but the down side using the school is they own your documents and can sell it if they like .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. Welcome to Office. We thought you might like to check out our Office tips and tricks page: https://aka.ms/AA4r1mp. Best of luck in college.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft