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Customer reviews

Rating 4.5 out of 5 stars with 38296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 38,295 reviews
  • Rated 1 out of 5 stars

    Leaving Microsoft Office, Best Buy and Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of M Office for 20 years. After this, I am going to make my Mac my go to computer. Product support is horrible and even Best Buy’s Geek Squad wanted nothing to do with it after 4 return visits because they botched the install. I will also be cancelling my Geek Squad Total Mambership as well and use local tech support who for the same price provide all my of the support denied to me by the finger pointers at Best Buy, Geek Squad (also known as circular firing squad) and Microsoft. All of your solutions invite cloud solutions and security breaches. I’m a data guy by trade and I am officially done with your products once I transition over to Mac. closed system, much better security and WAY better computer and software support. I will NOT be buying my new Mac from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Need to try it you will love 375 MO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need MICROSOFT OFFICE! Use it daily, couldn't work without it Recommend it to anyone for their home or office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1949

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for Microsoft 365, I think it a great product to have on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microsoft 365 is a great product. I can access all of my new documents on this format. Worth the money and your time to keep things organized.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to hear that you're enjoying the latest updates and finding great value in Microsoft 365. Thanks for taking the time to share with us!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    I'm Liking Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really taken advantage of my Office 365 Suite so far, but I can see it's potential. I've never had Microsoft Office on my personal computer, so I'm excited about having it now and exploring it's capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Office, come one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it was exactly what I needed to utilize Excel and Word, etc. Only issue I have is the new annual fee concept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of like their version of Apple, being able to share your stuff between PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the programs my daughter needs for when she starts college in the fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and Best Buy is the best place to buy your items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple renewal worked from a expired Microsoft Office tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online microsoft is safe to use and a good price at the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this app for all of my classes in college, use it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend and Perfect fit for my daughter while she is in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for my home office needs!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need this on all my computers! Why should we pay annually though?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my windows and all the programs and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have in every home on every device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and perfect for business, and personal use !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my laptop since I needed Word installed on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this because I now work from home but now I love it I use it for sending letter managing money and making PowerPoints anyways I would buy this again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kano,

      Thanks for sharing your review. We're glad to hear that you are enjoying Microsoft 365 Personal for writing letters and managing money.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft