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Customer reviews

Rating 4.5 out of 5 stars with 38149 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 38,148 reviews
  • Rated 5 out of 5 stars

    Great Features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to load. This subscription has a lot of features that will no doubt be useful in the future. Word contains several different templates - even resumes. Also included is 60 minutes a month of Skype, which comes in handy for people that use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. I have been using this item since my purchase and certainly, I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that I can use it on all my devices- android phone, tablet, laptop and desktop. Also that I don't need to worry about upgrading- worth the $ not having to think about it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you're enjoying using Microsoft 365 Personal on all your devices. We hope it continues to meet all of your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    thought it had it all but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not include CoPilot Pro which requires a separate monthly subscription; if you dont need that for a certain MS class being taken its wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love Microsoft!? Amazing price and amazing staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office is now Subscription Format Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new desktop computer and the tech was unable to transfer over the existing MS Office since I could not find a disk, so I had to purchase a new program. I was disappointed to find that I could only buy an online download version that is a one year subscription, but I went ahead and used reward points and took advantage of a sale since I wanted to stay with what I was familiar with and be able to open my documents, etc. So far, I do see some differences, which I am getting used to and learning new things, so this is serving the purpose intended. Will continue working with it, evaluate and consider what decision is best when it's time to renew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's paperwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still trying to figure it out. used to come installed but now you have to buy it separately. i have it installed but it keeps asking for more money and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, easy to use. Good value and exactly what i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the ease of use of this download product. It really has facilitated the creation of nice word documents, creative PowerPoints and we'll designed emails.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your use, we've designed your new Microsoft 365 Personal subscription to be a beneficial addition to any modern workspace. We're excited to hear you are utilizing your abilities to create next-level documents, emails, and presentations! Thank you for taking a few minutes from your day to share your thoughts with us. We appreciate it, and are happy to know you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without Office 365. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal Microsoft 365 is a must have! The features are great and it installs so easy on the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NiceMS product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continue the subscription for one year use. The feathers I like more is OneDrive and Outlook. Excel and Word always have the latest model to use, good to take this advantage of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 fits our needs to a T for all we do at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Easy Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using MS Office for many years, and this was an opportunity to download the latest version. The download was easy, and the products are great. Easy to understand and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, haven't had time to use it too much yet. Will let you know. Want ot set up quicken to start recording my expensies during 2026.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't work without Microsoft 365. I've used Microsoft since I started using computers! Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using the product for my office documents, resume, contacts and much more. The product has great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving MS 365!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old office suite in my old computer so when I purchased a new all-in-one I figured it was time to upgrade to Microsoft 365. I'm enjoying the changes to what I was used to and SO easy to navigate throughout all the programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that Outlook Classic is available. Excel easy to use. Haven't used Word and PowerPoint yet but expect it to be easy also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 lease review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download and get operational but I am not sure how to set up outlook and have my yahoo account dump into outlook. Haven’t found any instructions so I will either call Microsoft or go back to BestBuy. Also nit sure what happens if I load an old version onto my computer. I don’t like leasing software. I’d rather pay a fixed fee for one time purchase.

    I would recommend this to a friend