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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39023 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 39,021 reviews
  • Rated 5 out of 5 stars

    Microsoft personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have Microsoft personal on my laptop! The 12 month subscription keeps me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed for online learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was quick and easy. Downloading and ease of use was spot on as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One stop-shp package deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package is comprehensive and necessary for anybody who uses a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of my Best Buy membership, it was a great bargain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 should be totally free when you purchase your PC with their software not to pay extra annually for this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little hard to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft however, I am not a tech savvy person and I find it a little hard to use some times. I end up googling how to use it but other than that it's great! I can do what I need to for school and pleasure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little realize I could’ve got it free from th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little realize I could’ve got it free from the University that I’m attending but oh well we learn from my mistakes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is easy to install. The programs are easy to understand and meet my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is moving to online accessibility. With a new PC, we wanted to make sure we had the latest Office suite and this was the best option for us. Very easy to install and accessing is simple. If you are used to individual programs sitting on your desktop, like we were, it takes a little bit to get used to new way of accessing. The nice thing is your files are easy to get to even when you are not near your primary device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to read your positive review! Thanks for your loyalty and being a part of the Microsoft family.

      If you ever want to learn more about all the ways Office 365 can help you achieve more (like accessing files from the cloud, setting up Office 365 on your mobile devices, and more), check out our Training & Support Center: https://support.office.com/

      Cheers to productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love these programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good deal. Microsoft programs are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed update on Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service !!! I will be a repeat customer!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product but delivery was a week late without any explanation. May look elsewhere next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Naseer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good easy package. I like the price as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JohnL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this updated version will be fine. It won't get daily use but still want to have it available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love Microsoft Products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that it was all bundled together. I love Microsoft Office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install, it helps me a lot at work and also in my other activities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is only 2011 on Mac OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be better if Microsoft had their latest software for Mac. I was very confused when I installed 360 and realized that Word, Powerpoint, Excel, and Outlook were all 2011 versions. And that you had to separately go to the Mac App Store and download OneNote, which is the 2013 version. I find this weird because the Mobile versions of Word Excel Powerpoint on iOS are a lot "newer" then the desktop Mac OS. 360 needs to update their software to the 2013 versions for the Mac OS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a recommended buy by the sales personel at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was easy to install. Just dislike that I have to purchase annually to keep my files. But so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up was a good addition for my personal use, thinking of writing a book

    I would recommend this to a friend