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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39023 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 39,021 reviews
  • Rated 1 out of 5 stars

    VERY Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new laptop the Geek Squad was suppose to install Microsoft 365 Family NOT the Personal version, and did NOT install correctly. I ended up spending 2hrs on the phone with 10 different "specialists" who said it was fixed, and was NOT. They also lied about ending the remote control of my computer. So I spent another 2 days in the store trying to get the problem fixed. Finally on the 2nd day after another 2hrs they finally installed the correct Microsoft 365 Family version. Very frustrated and disappointed in there service especially after the amount of money I spent buying the new laptop to begin with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft office platform is the best ever. Word, PowerPoint, Excel...all the components we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS continues to be the leader in personal computing software. All 365 products are great for home, school or small business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential productivity tool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office essentials! A must-have for any office professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service and their product are top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up as the representative said it was.. easy to download

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One can never go wrong it a Microsoft subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom’s new iPad for mother’s day. This is better than what she has on her desktop. Highly recommended and great ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I am able to save all my important documents in one place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ultimate One=marketing dept hype but nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't broken but I decided to fix/replace the Logitech Harmony One with a Logitech Harmony Ultimate One. Main reason was that the One worked really well for many years but all new components to coordinate so I figured I'd get the newer version of the One, i.e., the Ultimate One. Got an excellent deal with BB matching prices (thanks, BB). Remote is fine but not an improvement. I have had good luck with this brand but it's a bit like replacing an iPhone 7 with an iPhone 8. Remind yourself why you 'had' to have the newest largely unimproved version?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some thought I'm sure this is the best way to buy operating system software. I think it's been overpriced for a long time. An annual subscription model makes sense when they're being upgraded so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandy's Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paper was great as I never had printer problems because of the weight of the paper usually,, but not with this paper because it worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great deal especially for the extra 3 months you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this back! Let my previous subscription run out. Love having it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Graphics Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that upgrading to this version of Office 365 gave me better control of my graphic output. I am generally not skilled at graphics, but now I can use the templates to create more published looking output

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. My only complaint is that there should be an easier way to take notes on the notebook feature with a pen designed for the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microosoft 365 was priced reasonably and customer service assisted me in downloading the program onto my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U will always need to protect your things it a good thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help for the technically challenged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed this product because it is fairly user-friendly and does what I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office necessity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy activation, easy purchasing and easy navigation.

    I would recommend this to a friend