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Customer reviews

Rating 4.5 out of 5 stars with 38296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 778 Showing 15,541-15,560 of 38,295 reviews
  • Rated 5 out of 5 stars

    It’s a yes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we have to buy it in order to use it but great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive Annual requirement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate the MS 365 a 3 only because I had never paid an annual membership for my old MacBook Air. I do not use these applications very much but I do use Word & Excel occasionally. For my purpose it’s an expensive annual requirement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work the way I thought it would. For example trying to generate a professional resume.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I just don't use it very much. Great value though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed this bundle to be able to work from home and because it’s renewable every year if she doesn’t need it next year we will cancel

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has everything your wife needs to work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not as intuitive as older version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer died and I needed another so I purchased a new laptop. Since my computer died and my new one did not support a disk drive for my 20 year old Microsoft Office Disk, I purchased this new version to download. Of course they make you repurchase it so you never really own it. This new version of excel is not as fast or as easy to use as the older versions. Saving to the cloud does not work for me, I would prefer it to be on my computer only.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, like the fact that it will auto renew. Although it was nice to buy it once and done, in past years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No upgrades necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason we purchased Office 365 is to avoid having to purchase or install upgrades every so often. It is nice to be able to just use the software and not have to worry about maintaining it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear purchase with great pricing, the service was also excellent they downloaded it to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSOffice (mac) purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy. Installation was fairly simple but it took a while to download and I have high speed internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comp;uter software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit of a learning curve. Don't like that Microsoft tries to force use of Bing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't a whole lot to review with this product. It's typical Microsoft programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS [Digital] great gift from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to install and greatly put together

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen Key Code sold as "new"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item purchased at Palmdale store but was not installed by in-house staff. Was given a website to install at home but was instantly "blocked" from my accounts for attempting to install "stolen" software. It appears the service had already been "sold" to someone else before it was re-sold to me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is an adjustment from previous programs used but really has everything in one so that is helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Light-weight, keyboard is easy to type on and Word was easy to install. Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick subscription email and activation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately emailed the subscription information and activation process. Everything was quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 so easy to use. I should’ve purchased the family package is my only concern.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MO 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that Microsoft office 365 should be included on the laptop being purchased.

    I would recommend this to a friend