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Customer reviews

Rating 4.5 out of 5 stars with 38303 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 38,302 reviews
  • Rated 5 out of 5 stars

    Value added

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. This offer was granted to me because I purchased a new pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works-not excited about the renewal cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Windows to Mac, but needed Office (Excel most importantly). Works pretty niche the same as the Windows version, but I'm not super thrilled at having to pay a renewal fee after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and very nice associates. Who know there inventory well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it for her new college classes!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a place to be. Customer service knows their jobs well. They take their times that you get right products for your business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software, but I got double charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this 5 stars, but I charged it to my Best Buy Visa and I got double charged and Visa is takin a long time to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook and best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Loving the MacBook and accessories!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to use in high school. Was easy to install and gets office on her laptop and tablet. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office suite, easy access, great features, awesome productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy order quick delivery. Great price. Instructions were easy to follow. Love Microsoft Office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Sparingly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a computer for my parents as a Christmas present along with an Office 365 Personal Subscription with auto-renew. The upload was seamless, but you have to be comfortable using the Cloud. My parents did not like it so I canceled the subscription after only one year. It is a good product, but you must make sure that they user matches the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth purchase and would highly rexommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying Microsoft Suite. You get an additional discount if you are a member of Totaltech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software I wish came with the laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what it is. Works fine. Had to think about cost of this vs. the Non subscription option. (How long have the device, etc.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good product to use for essential office duties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that i can use it for my school work. Really easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should come standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for any new computer purchase. I feel it should included with it, but the extra 3 months free helped defray some costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for steal around labor day when ordering my laptop. Downlloaded with ease and was immediately ready for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Classic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets better and better every year. I use word and excel mostly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual Subscription not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really not a fan of having to purchase 365 on an annual basis, however, I will utilize it to the fullest.

    I would recommend this to a friend