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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39023 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 39,021 reviews
  • Rated 5 out of 5 stars

    Mac laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with information on my MAC laptops and about information regarding programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with recommendations from several BB staff members. Great reviews.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expectations

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected. Seems overpriced for something that should already be included

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great if your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my computer did not have any word document, power point, excel this is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to get this install. Price right for all my needs. Best buy the place to shop for all my needs. Black Friday is always in October..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 Personal on your device.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's Office only cheaper*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office, works very well and the one drive feature is really nice, especially after my SSD went bad and had to get another one. reinstalling is a piece of cake too, only "bad" thing about all of this is its a yearly subscription. you can buy a full retail copy of this and not have to worry about paying every year, but of course you can never have the most up to date version that way as the subscription version always updates.... there's always a catch isn't it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office and personal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and easy to use for work and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right Stuff & BestBuy is the Right Place!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! Easy to use and well supported!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LoveMyMicrosoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb. And very customer friendly. I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent service. I absolutely love my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This application was very easy to setup and download to the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Crash and Burn recovery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer crashed the technician advised to get this software and now it's up and running again thank God!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works-not excited about the renewal cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Windows to Mac, but needed Office (Excel most importantly). Works pretty niche the same as the Windows version, but I'm not super thrilled at having to pay a renewal fee after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thai product has been great for everything I needed to do with Excel, Outlook and Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to school and I'm a writer so this is helpful to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not self explanatory even GeekSquad had difficulty loading it on my lap top. I had to take my laptop in to Geeksquad to get it to work. office356

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is when the program tells me how to do something, it's not specific enough. So I have trouble fixing it. That's when I call you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and useful for use,I will recommend it again for friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the suite to work. Easy to use. Easy to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flash software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I always go Best Buy for electronics coz no body can’t beat them.

    I would recommend this to a friend