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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38602 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 792 Showing 15,821-15,840 of 38,600 reviews
  • Rated 5 out of 5 stars

    performs all its functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad enough for the money. performs all its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these programs. So easy to navigate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a super fan of subscriptions. I wish you could just pay once and than own the programs. But I guess that's the way things work now. That would be my only complaint. The programs are super easy to use and very convenient. I Love the One Drive that gives you access to multiple devices, your phone, app and computer. I would highly recommend purchasing this program with any laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted and true. Microsoft is always a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone else these days, I needed Word for writing work and other documents I’ll need to share with others. Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this package perfect for student use and daily family use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Download

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an adult education teacher. Students need Microsoft Office in order to learn. I have bought five subscriptions in the last month alone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Billy,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Personal to be so helpful in school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so confident because if I forget my laptop at home. I can get my papers on my iPad or phone. It’s a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 for 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What computer is complete without Word, excel, or Power point? This is a must have for you home devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software simultaneously with a new laptop; it was lost in the delivery process; the claim was resolved rapidly; it installed easily; but, even though I have been able to use Office, every time I open one of the programs it indicates an error; it lets me keep on working after entering OK. I haven't been able to go near a Geek Squad with the laptop to have them sort out the problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Silvia,

      If you want help we recommend that you reach out to our support team here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great so far and happy with the applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality at its best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to compliment any computer. quality product with all the tools you need to increase productivity and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft wows us once again with this latest software update. The ability to pay a lower recurring fee to have the newest updates is a great add! I highly recommend for anyone with a computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual Subscription not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really not a fan of having to purchase 365 on an annual basis, however, I will utilize it to the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that Microsoft office software wouldn’t work with Chromebook. I’m thrilled and have recommended them to several friends now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I understand this to be a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 365 along with my new Toshiba Lap Top. I need to spend more time to learn more about these. I had a Toshiba before and loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought a little expensive and a little difficulty but it may just be mine. Electronics are not always for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't like having to buy a subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should be able to buy this product one time and use it on as many computers as we have. Microsoft makes plenty of money off the consumer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from MIcrosoft 2003-2007 to 365 so it is taking some adjustment. It's getting easier the more I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coach LaBadie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Great Advice from the Manager Everyone was extremely Helpful & I love the Product Completely SATISFIED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office system, and made better by Geek Squad help and install

    I would recommend this to a friend