Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38309 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 794 Showing 15,861-15,880 of 38,308 reviews
  • Rated 5 out of 5 stars

    12 month subscription

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the necessities needed for the office and working from home. The subscription has all the apps and has very limited restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soo needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I needed after having an old version for so long! I bought this along with my new small laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overrated and Not Always Suitable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes too many decisions for me, which is annoying, inappropriate and not always suitable for my needs. There's a lot included that I don't really need or use. And I don't like the subscription approach at all. Why can't Microsoft keep things simple and restore them to how they previously were when it comes to their software?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that this software wants to charge me a yearly fee -- I don't use the cloud and it should be optional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for home use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suite of products for home use. Fulfills basic everyday computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my purchase with both, the BestBuy and the product itself. It was a great experience buying as the seller helped a lot and the product is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office suite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a laptop bundle that I purchased. It works very well in the office environment that it was purchased for. Good product even with the yearly renewal cost associated with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have a Microsoft 365 Personal 12 month subscription for Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without the use of Word, Excel and Power Point. This is definitely a necessity for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps a lot with my writing. I am able use it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, basic bundle of Office Software at least for daily basics at home or office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many useful applications included with this plus you get the 1TB of storage. The storage alone is worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying all the applications as well as the 1 TB of OneDrive cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for the home office or school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Enter the code under your account and install! Easy to install on another device under the same login.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thank you for sharing your feedback with us. We're glad that your installation was smooth.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work well I like the fact i only pay once a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen. And that it flips like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad that we purchased the Microsoft Office through Best Buy because they installed it and we knew exactly what we were getting as opposed to wondering if we were to purchase online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Microsoft products are what they are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning the ins/outs of this new version. I was previously on Windows7, so it is quite a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subscription expired and I couldn’t wait to get it back in service. Excels help menu is great for answering your questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a must since the Surface Pro 3 didn't come with any of these Office products. The install was super easy and I used it for my laptop too. Way to expensive, but my hands were tied!

    I would recommend this to a friend