Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38310 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 38,309 reviews
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value . Have all I need for my work and my office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Decision

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides all the Office products I need. The price is very reasonable and installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Microsoft products that I use plus tech help when needed. Not complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been working great for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 or less a year to have all the basic office programs on all of my families devices, I think it's a great deal and haven't had any issues that I can think of. The great thing with Office is that whether you have Mac, PC, or any phone, you can use Office programs on all of them. Sure Apple has some pretty stuff with their document programs but if you use an android phone and/or have a windows computer as well, your out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product for a long time and have been completely satisfied. Microsoft applications are vital to online learning.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your online learning.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service experience with the rep and product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you'd expect in MS Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy office package for what most users need as far as MS Office programs go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have product to have for productivity, either for school or business or maybe both…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft 365 (1 person) is completely different then the Microsoft 365 I am use to using. I have not used this product in 5 years and thought it would be the same. I used the Word program and although it has a lot of features that are great to use, it also has a lot of new Wording and the features are completely different. The best part is that it comes with a tutorial that explains how to use the new Microsoft 365, so I highly recommend reading it if you have not used it in a while like I have. The name is different as well. Back in the day we called it Microsoft Office or Suites. So when purchasing it, I was looking for what I was use to using. It wasn't until they gave it to me free for a few months that this subscription was what I was looking for. I admit the pricing is high but it's best to get the Microsoft 365 with unlimited users especially if everyone in the household has their own device and you do not want them wasted so much time using your device. They may have other products you can use instead of Microsoft 365 but I am not aware of it. However, I will look around before renewing my subscription to see if someone is cheaper than Best Buy or microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I bought for my wife is perfect. Thank you for the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying this make sure you have a computer that you trust. I bought a brand new Lenovo and it has ruined my life. When I can get office to work it does everything you need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office on my Apple computer—great combination!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to be able to have Microsoft Office 365 on my Apple computer, a suite of software I’m familiar with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but more than what I wanted.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just needed to update Excel and Word from 2013, but this came with a whole bunch of automatic changes that are just confusing for me but probably not for most tech savvy people. A Geek Squad person was able to help me get it to where I could do what I need. I still have to sign into Microsoft to get Excel and Word to work properly, but I can deal with that. I would only recommend it to friends that real tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, constant updates, get it for your computer and start working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A must have for any computer. This includes the office 365 family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great project

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project and would definitely recommend to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE 365 IS A MUST FOR SCHOOL OR HOME!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past year, we have purchased two All-In-One desktop computers and four laptop computers, for my grandsons and nephew. We also purchased the MICROSOFT Office 365 Software, for each for each system. Without a doubt this is the BEST and was discounted with the computer purchases! BEST BUY has it all and buying a package deal is the way to go! Their customer service and advice are OUTSTANDING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a must need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must need for students and professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to access Microsoft word on MacBook. It renews every year. Can do multiple devices if need as well (additional $).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us on Microsoft 365 Personal. We are happy that you can access Microsoft Word on your MacBook, and that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Business Use Star

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom to use for work and it's perfect. Auto-renew is great too so I don't have to mess with it later.

    I would recommend this to a friend