Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38310 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 798 Showing 15,941-15,960 of 38,309 reviews
  • Rated 2 out of 5 stars

    License Anarchy.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Best By’s fault but I don’t know, and Microsoft cannot tell me, which license this is! I have a MacBook Pro, a MacBook Air, both dual boot; a Lenovo, a Surface, and two Dell’s. I have licenses for all of these ...and an extra license!!! But I keep getting kicked off because the license I am using is supposedly used by another machine. So...obviously, there are at least two of these licenses that aren’t used. Microsoft has no way of telling me which license is used in which computer and which are not used. This is amateurish beyond comprehension and I say this as a Microsoft developer. Someone needs to rattle thus outfits cage because this is just unacceptable, especially in light of the fact that I (and millions of other Microsoft customers) are trying to avoid licensing fraud and theft. Why is Gate’s nightmare punishing us? Look, we have own this product but if you can avoid it, don’t buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Challenging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to be an excellent product but it's challenging to have to adjust to the new software that's loaded on this computer. BUT we shall overcome. It sure does respond fast to commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefit to my laptop use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal gives me access to all the Microsoft programs I am used to using.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the Microsoft 365 Personal, when I purchased my daughter her new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure that I like the pricing for this program, given that there isn't much of a break when adding up multi-year subscriptions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boss mode

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. Work or school this is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE PACK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you know this is a regular pack office so yes word works good and so does Excel. BUY IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CSCO

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Microsoft plan with my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best software to work! I had tried other programs, but this software as standard even at schools its great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you've experienced the value of your new Microsoft 365 Personal subscription for yourself! Having all of the latest features and programs available for personal use is a huge step-up, we're thrilled you are enjoying your new abilities! Thank you for taking a few minutes to share your thoughts with us. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Papa C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered promptly with instructions on downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the program for my small business use. It was a little tricky to download, but I got some help from the review section.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lala,

      We appreciate your review. We're glad to hear that you found the help you needed for your installation from the reviews.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install or access. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs and easy to use, makes it easy to set up power point and excel Documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office as expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office so purchased this. Don’t love the yearly subscription model, but the product itself is what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I haven't used the PowerPoint yet. Will see how that goes. Buying a better computer later this year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We hope your experience with PowerPoint continues to be a 5-star experience. Thanks for the feedback on 365!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Definitely need plus upgrade it to 6 devices

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with the computer but I find I should have got the one that supports 6 this way I can use it on my iPad as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a PC, therefore I use office. If you own a PC you too should use offices because...you know...that's what everyone else uses. PEER PRESSURE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is a PC without Office?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wanted Word but this is a great deal at such a low price and it includes all programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I haven’t had any issue with theses programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Microsoft 365 personal it’s exactly what I needed to do my personal stuff

    I would recommend this to a friend