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Customer reviews

Rating 4.5 out of 5 stars with 38310 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 799 Showing 15,961-15,980 of 38,309 reviews
  • Rated 4 out of 5 stars

    MS 365 Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the use of Microsoft 365 Office. I am still learning all its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoukd come with device but works well. Just wish Microsoft came with instead of having to purchase seperate at least the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect office assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for business so this gives you versatile & easy to use software applications. I called Microsoft support for a little tech installation support & I spoke to a customer service rep right away & quickly resolved my issue . I use these tools every day so this was a smart purchase & it is “one solution across your devices” I have it on the iPad Pro & my apple iPhone X

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you had a great experience getting Office installed for you.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    easy to install,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what you would expect from Microsoft : easy to install, works seemlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a subscription that keeps my software up to date, rather than the old way of buying finite software that expires.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like how Microsoft 365 Personal stays up to date.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected but i got a $30 Best Buy gift card with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, just need to get printer scanner hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but have to pay again every year.. should be one time payment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 (Personal) -- Frustrations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fine, but the process was aggravating. I purchased this online at the same time that I purchased a 13.6" MacBook Air M2 online and immediately began receiving a pestering series of emails from Microsoft about downloading and installing their software -- but it was a few weeks before I actually had the computer and Geek Squad had completed migration of data from an older MacBook Air. Then because I had purchased this online I did not have an actual store "Receipt" which was supposed to have an Activation Key for the Microsoft installation. I actually made a Geek Squad in-store reservation for the purpose of simply discovering the Activation Key (which they did for me) and then I was able to accomplish the installation. Microsoft (and Best Buy not providing a "receipt") did not make the process easy or transparent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vonnie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Microsoft 365 for my personal use it's a great product for home office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably price. Use on MacAir. The program helps my son with all of his school projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary program. I wish it would be a one-time purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Comes in very handy. The Microsoft sweet is still the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was like the old days were these came got free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 365 a New Era

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interconnected applications, user friendly, intuitive, with a feel AI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what's there to say about office. good deal and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must - have if you have a computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost if not for this program (Microsoft Office 365 Personal) in my laptop. It organizes and simplifies my daily activities. It's like having a personal secretary in my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I use excel for a number of things and word as well. Have to check out Personal on Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Mac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but still learning! So overwhelming. Glad to have the update

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Woot. It's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office, just as you would expect. Fair warning if you're running it on a Mac it's a much older version, but that upgrade is coming soon. Also, when you have this, the upgrade(s) is free.

    I would recommend this to a friend