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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38601 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 38,600 reviews
  • Rated 5 out of 5 stars

    Awwsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been an amazing writing experience, plus it’s affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the home office or school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Enter the code under your account and install! Easy to install on another device under the same login.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thank you for sharing your feedback with us. We're glad that your installation was smooth.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Classic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can say about this product...it's a classic and well known.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, i just wish I could put it on multiple computer without paying so much for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft is taking advantage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still prefer actually owning the software. I am not a fan of paying a monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it makes it easy for me to make my budget, prepare my tax documents, see all my spending, and write formal letters, and plan projects

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sammy,

      We appreciate your review. We're glad to hear that you are enjoying how easy Microsoft 365 Personal makes budgets and all your other projects.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, you're getting money's worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE BEEN USING IT FOR THE LAST 10 YEARS..STILL AS GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subscription expired and I couldn’t wait to get it back in service. Excels help menu is great for answering your questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE 365 IS A MUST FOR SCHOOL OR HOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past year, we have purchased two All-In-One desktop computers and four laptop computers, for my grandsons and nephew. We also purchased the MICROSOFT Office 365 Software, for each for each system. Without a doubt this is the BEST and was discounted with the computer purchases! BEST BUY has it all and buying a package deal is the way to go! Their customer service and advice are OUTSTANDING!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a PC, therefore I use office. If you own a PC you too should use offices because...you know...that's what everyone else uses. PEER PRESSURE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE PACK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you know this is a regular pack office so yes word works good and so does Excel. BUY IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Outstanding customer service. Glad that we chose Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Bonus Months

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added bonus of 3 extra months for the same price when we purchased this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Easy purchase. Easy set up. Nice programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great poduct and very easy to use. Will degg keep uding it for my school work. No snaggs or complicated set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal especially with the package deal with new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up great format!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and very easy user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult time setting up with Chrome. Microsoft walked me through the app. Work perfectly now !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're glad to hear that you were able to get Microsoft 365 Personal installed on your Chrome with the help of Customer Support.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Why?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but purchase where your automatic renewal will not get processed twice!

    I would recommend this to a friend