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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 38,599 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install or access. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the application are easy access and readily available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very mature product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless less of how I feel about MS., office is a mature, solid and integrated set of products...it is the de facto industry standard against which all other products are measured...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeSaving Money saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Microsoft Office came with my Mac because I am a business person and Microsoft Office can be very expensive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Loren,

      We're glad that you're enjoying 365 for your business! Thanks for sharing with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for making docs... but downloading application can be confusing because can’t tell when it is completely downloaded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what you would expect from Microsoft : easy to install, works seemlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft 365 (1 person) is completely different then the Microsoft 365 I am use to using. I have not used this product in 5 years and thought it would be the same. I used the Word program and although it has a lot of features that are great to use, it also has a lot of new Wording and the features are completely different. The best part is that it comes with a tutorial that explains how to use the new Microsoft 365, so I highly recommend reading it if you have not used it in a while like I have. The name is different as well. Back in the day we called it Microsoft Office or Suites. So when purchasing it, I was looking for what I was use to using. It wasn't until they gave it to me free for a few months that this subscription was what I was looking for. I admit the pricing is high but it's best to get the Microsoft 365 with unlimited users especially if everyone in the household has their own device and you do not want them wasted so much time using your device. They may have other products you can use instead of Microsoft 365 but I am not aware of it. However, I will look around before renewing my subscription to see if someone is cheaper than Best Buy or microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as we need to used for house microsofy office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish we could just buy it, rather than a subscription plan, but there was not an option to do that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. Lots of updates. The price was decent and we need software, right?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but more than what I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just needed to update Excel and Word from 2013, but this came with a whole bunch of automatic changes that are just confusing for me but probably not for most tech savvy people. A Geek Squad person was able to help me get it to where I could do what I need. I still have to sign into Microsoft to get Excel and Word to work properly, but I can deal with that. I would only recommend it to friends that real tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot live without it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its ol’ trustee, however bummed that its still so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for one. I need as a student is helpful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ChurchAdmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with new microsoft 365, Still learning to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best software available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have all the different software applications for such a small amount of money is truly a deal that i could not pass up. No more concerns about sending or sharing a document with someone about compatability. The software is updated continuously and when a new version is available then you get that also. The biggest surprise was with the purchase of Office 365 Personal you get 1 TerraByte of OneCloud FREE !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful to keep your documents and projects safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect office assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for business so this gives you versatile & easy to use software applications. I called Microsoft support for a little tech installation support & I spoke to a customer service rep right away & quickly resolved my issue . I use these tools every day so this was a smart purchase & it is “one solution across your devices” I have it on the iPad Pro & my apple iPhone X

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you had a great experience getting Office installed for you.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    New college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the security key instead of running out after the 30 day trial with the purchase of a new laptop....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s versatile and a multi device use. Takes care of all needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for what I need. Although I wish it was less money renew each year.

    I would recommend this to a friend