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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 38,599 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service provided by this company! Awesome product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure that I like the pricing for this program, given that there isn't much of a break when adding up multi-year subscriptions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I have always used Microsoft application. I like all the new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning the ins/outs of this new version. I was previously on Windows7, so it is quite a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Use Star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom to use for work and it's perfect. Auto-renew is great too so I don't have to mess with it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and Excel are great, Power Point not as useful in home environment, Outlook could be more like old Outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my writing and academic work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bubba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my laptop use. Easy access and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for cost. Great customer service. Answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to access Microsoft word on MacBook. It renews every year. Can do multiple devices if need as well (additional $).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us on Microsoft 365 Personal. We are happy that you can access Microsoft Word on your MacBook, and that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed! This was a great suggestion and a great purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An example of what I mean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday peddling of software and hardware is very, very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for those who use cpu's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great with the product, except you must be prepared to pay an annual fee for ever in order to continue using it. Cannot purchase straight out. Because of that bomb deal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to buy this as my new laptop as it did not come with Word or Excel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Onedrive all the time to sync my desktop and my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the Microsoft 365 Personal, when I purchased my daughter her new laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    License Anarchy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Best By’s fault but I don’t know, and Microsoft cannot tell me, which license this is! I have a MacBook Pro, a MacBook Air, both dual boot; a Lenovo, a Surface, and two Dell’s. I have licenses for all of these ...and an extra license!!! But I keep getting kicked off because the license I am using is supposedly used by another machine. So...obviously, there are at least two of these licenses that aren’t used. Microsoft has no way of telling me which license is used in which computer and which are not used. This is amateurish beyond comprehension and I say this as a Microsoft developer. Someone needs to rattle thus outfits cage because this is just unacceptable, especially in light of the fact that I (and millions of other Microsoft customers) are trying to avoid licensing fraud and theft. Why is Gate’s nightmare punishing us? Look, we have own this product but if you can avoid it, don’t buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tasha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine i had the geek squad set it up and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoukd come with device but works well. Just wish Microsoft came with instead of having to purchase seperate at least the first year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    definately needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't live without office 365. i bought it and installed with the initial set-up so it's become part of my standard operating. Thank you

    I would recommend this to a friend