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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 38,599 reviews
  • Rated 5 out of 5 stars

    Super shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, great people you will always find new to better your life experience at their stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love Office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just have to get used to the range of this super powerful new tool! Think it's good they offer yearly subscriptions to those of us who couldn't afford a computer and the whole OFFICE program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, got a good sale before Black Friday. Bought with a laptop sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the program for my small business use. It was a little tricky to download, but I got some help from the review section.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lala,

      We appreciate your review. We're glad to hear that you found the help you needed for your installation from the reviews.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is very easy to install. It works smooth and is a tool for everyday work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that I need in one package; very reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfaction Guarantee! Great service! User Friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deciente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit pricey but helps to get the things done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very knowledgeable and helpful. Gave me some advice on how to install the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsot 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I just need to get up to speed on the changes. I love the auto save

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service for my business and for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The usual office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same software I've been using for years, but I like the constant improvements that come out with each iteration. Prefer this over the online only options that are available elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase samsung washer and dryer i like good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Mac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but still learning! So overwhelming. Glad to have the update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to change the delivery date for my appliances and ended up purchasing a Webcam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what you want me to say. Had to get Office, otherwise the computer wouldn't be able to run WORD.. Kind of like Microsoft has a built-in monopoly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office on my Apple computer—great combination!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to be able to have Microsoft Office 365 on my Apple computer, a suite of software I’m familiar with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a subscription that keeps my software up to date, rather than the old way of buying finite software that expires.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like how Microsoft 365 Personal stays up to date.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Overrated and Not Always Suitable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes too many decisions for me, which is annoying, inappropriate and not always suitable for my needs. There's a lot included that I don't really need or use. And I don't like the subscription approach at all. Why can't Microsoft keep things simple and restore them to how they previously were when it comes to their software?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office so purchased this. Don’t love the yearly subscription model, but the product itself is what I expected

    I would recommend this to a friend