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Customer reviews

Rating 4.5 out of 5 stars with 38311 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 38,310 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get set up and all the MS apps I need. Awesome that it works across devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A digital download is the way to go. So easy to just enter the code and download the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office is GREAT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I will buy again and again. It is the best option for anyone needing MS Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy you love your new Microsoft 365 Personal subscription, and have found it to be the perfect addition to your modern workspace. We're glad it was a good option for you, and that you've been pleased with your purchase! Thank you for taking a few minutes to share your experience. We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    iCloud document storage is now a must.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sale price with buying a new MAC 24, cloud based so it’s usable on all my Apple products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office. Not much to say here. I'm not a fan of paying for a subscription to use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microoff 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, its microsoft office, the same programs we have used for years. What else is there to say

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s OK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compatibility necessity for Apple users due to the huge market share Microsoft has in the corporate arena.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 the name says it all perfect tool to get all my work related things done. Whether its putting together a proposal, organizing a budget, or writing a guide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows is a good operating system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the new office. I need word and power point mostly, which I use for school work. I did not like that office only sells digital subscriptions that auto renew. I would prefer to purchase the software once or have it preloaded on the computer. That is my only complaint. Windows is a good operating system and functionality has been perfect thus far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Heidi,

      We appreciate your review. We're glad that Office Home and Student 2019 has been helpful in your school work. We wish you the best of luck as you continue school.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    A Must For All Computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must for all computers. Almost all correspondences, whether business or personal, use Microsoft products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install - but I don't like that you have to purchase this every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Ideapad Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had researched this laptop before I purchased it. Best Buy had the best price, quality service and quick delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome PC for gaming and studying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Lenovo C940 so far. It can easily handle the games I play and is perfect for taking notes with the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good helper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 personal is a good thing to get it when u have school and work to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad I purchased the Microsoft suite package. I allows me to work in a professional matter as I work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Associate was super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very helpful and knowledgeable about all the office product. She helped me find the perfect plan for what I would be using Office for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is a Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to install on my new Laptop. Couldn't use any computer without Microsoft Office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Access key to download issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased MS Office, no access key was provided. It took me 2 trips back to the store, 3 calls to customer service until the key was sent to my email one week later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is much better then GOOGLE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these programs for years. Nice to have them included.

    I would recommend this to a friend