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Customer reviews

Rating 4.5 out of 5 stars with 38311 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 815 Showing 16,281-16,300 of 38,310 reviews
  • Rated 4 out of 5 stars

    Great to have the 365 Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for calendar, email, etc.. The only problem is I'm not able to reliably update calendar on the iphone so I need to make all of my calendar updates on the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome to work on one platform and have it on another. Easy download and just sign in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what i needed. Gerk Squad wss very helpful with install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues, but not a lot of new improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to this version of Office when a new laptop was purchased. The product is working as expected, but I don't feel there have been many improvements over the previous version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't noticed any problems and it allows all my old files to work on Word in Windows 10. Haven't used other programs yet. Will see if updates arrive as promised in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Work Without It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. Love the ease of use. No issues installing it. Makes my work life easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 is convenient and useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microsoft Office 365 includes Word, PowerPoint, Excel, OneNote and Outlook. Simply scratch off the silver portion that covers the product key, have an email address to associate the product with for registration, and follow the instructions for downloading and installation from the Microsoft Cloud. I use mine on an Apple MacBook Pro and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is a great item. Installation was easy and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to upload but after it is great. Runs similarly to PC Microsoft software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect and want!! I am a tad bit unclear about the term of the agreement, to be honest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so easy to install on a mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be easy to install on my mac, but it wasn't. Had to create multiple Microsoft accounts without them working. Received an email from GeekSquad several days later saying "click this link to activate". I did and that seemed to do the trick. I am not so sure I like all of this cloud storage (ie: I don't get a disc to install myself, I have to go to Microsoft's webpage, set up an account, download the program, then install it). I wasted a bunch of time on trying to get this installed on my computer properly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues downloading software on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is about the Office 365 software I purchased from Best Buy last night and the painful process thereafter in getting it downloaded and installed onto my Macbook. After spending two hours on multiple calls to Best Buy, a call to AppleCare as suggested by Best Buy, transfers and dropped calls to an Office 365 "specialist", we still couldn't figure out the issue. I tried three different browsers and still had no luck. Restarted my computer and a bunch of other troubleshooting, to no avail. The Download Center said is was a "network issue due to a lost connection". So I waited till Microsoft was open this morning, and after about an hour or so, was finally able to download the software. Apparently, it was due to a network glitch, even though I was able to download other things, including their remote access software, to my computer with no problems. This leads me to believe that there was something wrong with the Microsoft product since their tech support said several other Mac users were experiencing the same error yesterday. I am glad that I was finally able to use the product but have never had issues like this before, usually downloads are quick and seamless. So, buyer beware and please heed these warnings. Perhaps this is a way for Microsoft to have customers go through their site instead of purchasing through a third-party, but it shouldn't be this much of an ordeal regardless of where you purchased their product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great product for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a problem with the Outlook 365 with the usage between my iPad and iMac. Outlook's Customer Service was very helpful but wasn't able to get set up problems resolved completely as it created havoc with the server (Charter). I now don't have any e mail going out of my iPhone or my iPad..I have incoming mail on them. Charter customer service blamed Apple ...on and on. Hopefully I get this resolved soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop! Would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Lenovo! I thought it would be a little faster than it actually was but its still very awesome. Maybe I just need patience. Other than small delays this was a Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to use and install no issues. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used office word and excel so far and the programs are easy to install/use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like the Office Suite in Windows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the MicroSoft Office Suite tools (Word, PowerPoint, Excel) installed easily and work just as they did in a Windows environment. All old files are readily accessed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like all the other word programs, The only problem I had was during set up, I had to call a service tech to run me thru set up because it would not send my activation email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Apple products, but Microsoft Word seems way ahead of the Apple Pages program, in terms of what it can do and how easily you can do it. I wish the Office Suite was offered to purchase once and not as a subscription service. It's too expensive that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of Microsoft 365 Personal is a good value. It can be used on more than one device.

    I would recommend this to a friend