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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 815 Showing 16,281-16,300 of 38,597 reviews
  • Rated 4 out of 5 stars

    traditional product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like signing up with Microsoft to use this product! Have a 6 yr old laptop that had some work done-- cannot find old product #. Now will have to PAY to reinstall for older laptop!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Word alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why they have to make this subscription or expiring version. Not very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Physical Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off buying a physical copy it makes it easier to redeem, but 10/10 recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with iMac and the 365 program gives you the latest version at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MicroSoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MicroSoft Office was very easy to install and seems to work very well on the new laptop..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a student, it just makes sense to have it. I use the publisher, power point and word on a daily basis and having it on such a portable device really cuts down on project times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the service and professional atmospere at Best Buy. I have not had a bad experience in all the years I've bought from the Lafayette, La store - keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost impossible to do online classes with this product so it definitely is a plus for writing papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a user of microsoft office and needed for the files transferred from old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to use this on my Macbook. I am glad I did. Microsoft works beautifully on the MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was easy to install and register. Has all the Apps I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Comes in very handy. The Microsoft sweet is still the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to use for school use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love all the features! It is great for college students!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way keep your office software update. Needed for college classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a protection subscription for years now and am glad I do. It is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bummer you have to pay for office but it's so well worth it. Everything you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 (Personal) -- Frustrations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fine, but the process was aggravating. I purchased this online at the same time that I purchased a 13.6" MacBook Air M2 online and immediately began receiving a pestering series of emails from Microsoft about downloading and installing their software -- but it was a few weeks before I actually had the computer and Geek Squad had completed migration of data from an older MacBook Air. Then because I had purchased this online I did not have an actual store "Receipt" which was supposed to have an Activation Key for the Microsoft installation. I actually made a Geek Squad in-store reservation for the purpose of simply discovering the Activation Key (which they did for me) and then I was able to accomplish the installation. Microsoft (and Best Buy not providing a "receipt") did not make the process easy or transparent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep helped with my decision in purchasing Microsoft 365. it was a great price and I prefer the email layout vs google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, use it for spending spreadsheets, as well as notes and stories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value . Have all I need for my work and my office

    I would recommend this to a friend