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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 38,597 reviews
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Microsoft office. I've only used the Microsoft word I haven't tried any other programs yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What touchscreen?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box clearly read TOUCHSCREEN. Thought the first one was defective...took it back and got another one. This one is the same...no touchscreen - gave up. The laptop itself is ok but still I didn't get what I paid for. And yes, I did contact the geek squad and basically got a "DUH..." Checked the laptop's properties and it reads "No pen or Touch input is available for this display". Tried to contact Toshiba got some crank who told me my laptop was polluted with virus and malware and tried to sell me a $100/yr program to protect it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kmcooper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I am able To Do everything to keep up with my husbands work receipts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office essentials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access to office! Nothing better, easy setup, just wish it was a little longer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a must need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must need for students and professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have a computer or new laptop I gotta have Microsoft Office. It was easy to install and access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is useful easy to use and very easy to instal for a student very reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent app. Works the same on my PC. No issues with any documents I’ve tried to open so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give this that high of rating because I find it crazy that Microsoft is now making you buy a subscription for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After retiring and being accustomed to using MS Office, I find MS Office 365 meets most of my needs. I do miss some of the photo editing features but other than that, am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with new 13 inch yoga Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to purchase this version for my personal computers. Gotcit half price with purchase of new computercat best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Like having the most up to date office software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows is a good operating system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the new office. I need word and power point mostly, which I use for school work. I did not like that office only sells digital subscriptions that auto renew. I would prefer to purchase the software once or have it preloaded on the computer. That is my only complaint. Windows is a good operating system and functionality has been perfect thus far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Heidi,

      We appreciate your review. We're glad that Office Home and Student 2019 has been helpful in your school work. We wish you the best of luck as you continue school.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    I definitely recommend it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must have I had to return mine and purchased again because of a technical problem but it's all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is great for macs. Especially for people who like the office features. I use both Office and Mac Office such as pages. Both great. Up to what you like more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, just need to get printer scanner hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his early Christmas present. Black Friday hit at the perfect time for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Papa C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered promptly with instructions on downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, love the new features, will make planing presentations simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying Microsoft 365 Personal. So far so good. I have not used all of the tabs yet

    I would recommend this to a friend