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Customer reviews

Rating 4.5 out of 5 stars with 38312 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 38,311 reviews
  • Rated 5 out of 5 stars

    Like the ability to update easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a renewable Office program years ago and loved it, but then Microsoft canceled the product. I'm glad to see it back so that we can have the latest version right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for my small business. Easy to set up and downy. Any problems just search You Tube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my wife’s computer! She’s happy with this addition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was no hassle at all. Has all the software you need for any office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on your be market and easy to install we were convinced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I would recommend to anyone. #student life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to determine how to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know I was supposed to go home and look at E-mail. So I was having a terrible time trying to get the number to work. Easier after I read the E-mail. Maybe you should either print that on the ticket or somewhere so clueless people like me would have a clue. Also everyone I spoke to said I should have bought it from Microsoft instead of through you. I did not even know that was an option.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were able to get all setup in the end.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this product gives you the newest updates. The price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works well on Mac or Windows. It’s definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seamless ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    School work was the main reason for my purchase and receiving a discounted MS office added to the surprise. I'm enjoying it so far. Will definitely buy from Best Buy again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy on the computer when I need to do work with Microsoft, PowerPoint or Exel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only reason why I got 365 was to use word to type letters and envlopes and labels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully my mom uses this. She wanted a laptop with Microsoft so I got it for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artist/designer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is reliable. I can depend on it for the applications I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I prefer getting these through Geek Squad...much better customer service than Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Another Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes well with new windows. Good math tool in One Note helps childs learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Able to use excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to use excel and office as I do at work. Excellent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need these extras to preform even the simplest tasks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs work fine but I hate that I now have to pay for an annual subscription instead of just being able to download the programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 4 out of 5 stars

    OK after work by Best Buy. MS's Tech stinks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to install, Called MS's Tech support. They were not only arrogant, but did not know about the product. Took to Best Buy and in minutes they had it installed and running. Microsoft need to contact me about this as I feel they are being taken for a ride as the tech support was third party.

    I would recommend this to a friend