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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 38,595 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary for my business, couldn't make awesome presentations without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like the Office Suite in Windows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the MicroSoft Office Suite tools (Word, PowerPoint, Excel) installed easily and work just as they did in a Windows environment. All old files are readily accessed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great product for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a problem with the Outlook 365 with the usage between my iPad and iMac. Outlook's Customer Service was very helpful but wasn't able to get set up problems resolved completely as it created havoc with the server (Charter). I now don't have any e mail going out of my iPhone or my iPad..I have incoming mail on them. Charter customer service blamed Apple ...on and on. Hopefully I get this resolved soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is 'da bomb'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the new features, especially those in Powerpoint. And I already had a need come up for large file transfer. The 1TB on OneDrive was a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great product as always. Very helpful software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office 365. My software is always up to date, and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s OK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compatibility necessity for Apple users due to the huge market share Microsoft has in the corporate arena.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A requirement for businesses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this product, I be lost. It is a necessary function for my business and even my personal functions. Having a software that is constantly up to date is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Garmin. I use it all the time for work and love the Bluetooth for my work van. Your staff was very helpful and I appreciate how they explain everything. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Excell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think $70 for a year is too expensive but I need it so I bought it. I guess in comparison to use it is good to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they integrate language translation in word

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than before, still not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is more stable than before, but still not as user friendly or intuitive as it could be. I still prefer my Mac over a PC for this reason, but Wondows is slowly catching up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to install I even got a 15 month contract instead of the standard 12 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential software for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPad and the software was easy to install and use. I use word and power point with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using the paid version of the office suite because you have more formatting options than the free online version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that are enjoying all the options that come with Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    Issues downloading software on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is about the Office 365 software I purchased from Best Buy last night and the painful process thereafter in getting it downloaded and installed onto my Macbook. After spending two hours on multiple calls to Best Buy, a call to AppleCare as suggested by Best Buy, transfers and dropped calls to an Office 365 "specialist", we still couldn't figure out the issue. I tried three different browsers and still had no luck. Restarted my computer and a bunch of other troubleshooting, to no avail. The Download Center said is was a "network issue due to a lost connection". So I waited till Microsoft was open this morning, and after about an hour or so, was finally able to download the software. Apparently, it was due to a network glitch, even though I was able to download other things, including their remote access software, to my computer with no problems. This leads me to believe that there was something wrong with the Microsoft product since their tech support said several other Mac users were experiencing the same error yesterday. I am glad that I was finally able to use the product but have never had issues like this before, usually downloads are quick and seamless. So, buyer beware and please heed these warnings. Perhaps this is a way for Microsoft to have customers go through their site instead of purchasing through a third-party, but it shouldn't be this much of an ordeal regardless of where you purchased their product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. As a student I need all these programs and got it at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is a great item. Installation was easy and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the programs and features are great. The only downfall is the annual payment for subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to install. Highly recommend this to all users.

    I would recommend this to a friend