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Customer reviews

Rating 4.5 out of 5 stars with 38312 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 38,311 reviews
  • Rated 5 out of 5 stars

    solid product and system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so helpful for school, also pretty easy to set up! i'm glad it was something i could easily include.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a lot for the money. The 1T One Drive storage is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 is a good product. Although I have not used the cloud storage yet, I feel that this product offers many avenues to increase productivity and collaboration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer version is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MS Office for years and I finally had to get a new pc so I upgraded to the newer version of MS Office with the new pc. I love it! I’m still learning where all the functions are because my previous version was created back when the dinosaurs roamed the earth (ha). But, it’s working great and I’m excited about this new version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're happy to hear that you are enjoying your upgrade to Office 365 Personal and that it's working great for you.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the time I purchased a laptop I always get office 365

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What happened to BB?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bought anything at Best Buy in quite awhile. It has changed for the worse. Will think twice before I get anything thing there again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and use. Great for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I could have made along with the new laptop, easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting this single version and the family version. Went with this because my daughter needs it most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using Microsoft since I could use a computer, tried other word processors, and nothing beat this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the fence about this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea that Office is installed and any changes will automatically be installed to my computer, but I don't like the thought that I will be paying for this every year!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and worth every penny with 3 months free

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Card micro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft card is very necessary because you need to complete info for laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. All the applications that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office, after retirement.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though retired now, I still use the MS Office products. The monthly subscription is a good alternative.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really glad that you're sticking with us, even in retirement! Thanks for sharing that you're enjoying the subscription model, as well.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I believe. Best Buy always the place to go for this kind of stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Apple Mac user, I am always amazed at the low quality that Windows users tolerate. Microsoft office, with its annual contract, is a prime example. Why do I have to pay every year to keep this program running? Why can't there be a one time purchase option? And why does an individual home user like me have to pay as much as someone who uses it for business?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product Fast and reliable delivery and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any student especially when getting ready for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MC 365 Fits all your needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to look professional from home - this is your Must Have package!

    I would recommend this to a friend