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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 824 Showing 16,461-16,480 of 38,594 reviews
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and program.....store clerk was nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Microsoft 365 purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with all Microsoft products that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Office Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Microsoft Office user for a very long time and had to upgrade to the subscription product when I purchased a new computer. Not happy with the subscription part of it but the program is great. Will have to wait and see if I renew. Best Buy had a good deal on the first year so went ahead and purchased. Prefer Microsoft Office over other office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is always good software to have. It helps me out with everything from business to school!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      No matter your profession or field of study, you can rely on your new Microsoft 365 Personal subscription to include all of the tools you need most. We're excited to be a valued addition to your modern workspace, and are glad you've found your new suite useful. Thank you for taking a few minutes to outline your experience for us, we appreciate it. We're glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Teacher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great offer. I have access to all Microsoft applications to work and home. You get everything in one deal. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing compares to Microsoft Office. It's a must have for anyone who wants to do word processing or spreadsheets or power points. To me there is no other comparable software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why Not - Order Download of Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, as it should be. No real reason to give it a higher rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be 6 months. Wish you could still just buy the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need MS-Office, you must buy this product. I do not like the pricing or the way it is packaged personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What better way to subscribe to Microsoft than through Best Buy’s gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks how you have to buy this program separately, but it's a must-have when purchasing a new laptop/computer. FYI they have a special 4 year deal for college students.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaving Microsoft Office, Best Buy and Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of M Office for 20 years. After this, I am going to make my Mac my go to computer. Product support is horrible and even Best Buy’s Geek Squad wanted nothing to do with it after 4 return visits because they botched the install. I will also be cancelling my Geek Squad Total Mambership as well and use local tech support who for the same price provide all my of the support denied to me by the finger pointers at Best Buy, Geek Squad (also known as circular firing squad) and Microsoft. All of your solutions invite cloud solutions and security breaches. I’m a data guy by trade and I am officially done with your products once I transition over to Mac. closed system, much better security and WAY better computer and software support. I will NOT be buying my new Mac from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you really do with a PC without Microsoft Office Suite? The first year is an excellent deal. Good stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity is enhanced with this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Software is great and Storage is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from an ancient version, nice upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package to work in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package for users familiar with the Microsoft suite of tools. Allows you to utilize tools for personal uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the deal provided with renewable subscription. It was an affordable and flexible option. I am glad I chose this with the purchase of my HP Specre laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 person) (15-month subscription - Auto Renew) - Windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,…,,,,,,,…………………..100………..,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to school and Microsoft is great for that

    I would recommend this to a friend